Ecommerce and Digital Assistant

We spend a third of our lives sleeping, so we thought we’d make it memorable. Sheet Society was dreamed up by Hayley and Andy Worley in 2017 after they thought the industry had hit snooze. Passionate about high quality, trend-led products with a focus on exceptional customer experiences, innovation and sustainability, Sheet Society is designed to elevate your bedroom aesthetic while ensuring a better night’s sleep. One of the fastest growing retail businesses in Australia, with exciting expansion plans on the horizon, our team is hardworking, passionate and customer obsessed.

About the Role

We're looking for an Ecommerce & Digital Assistant to join our team and help keep our digital world running smoothly, from the homepage right down to the last thread count.

This is a newly created role, which means you'll have the chance to shape it as you go and get hands-on with pretty much every corner of our Ecommerce and Digital operation. You'll be working closely with our Ecommerce and Digital teams to support the day-to-day execution of our digital commerce strategy across our website, marketplaces and digital marketing. Think website merchandising, product management, content updates, reporting, campaign execution and digital admin - the behind-the-scenes work that keeps our sites looking sharp and running seamlessly.

This is a junior role, tailor-made for someone who's keen to roll up their sleeves (or pull back the covers) and get stuck in. If you're looking to kick off a career in Ecommerce and Digital, this is about as good a training ground as they come - real exposure, real variety and a team that'll help you grow.

About the Team

This role reports to the Ecommerce Delivery Specialist, within the Ecommerce & Digital team, and is part of our broader Marketing Department.

Key Responsibilities

Product & Merchandising

• Load and maintain products in Shopify, keeping pricing, specs, imagery and tagging accurate.
• Manage on-site visual merchandising to optimise sorting and cross-sell.
• Monitor the site and troubleshoot issues as they arise.

Marketplace Management

• Manage listings, assets, pricing and promotions for marketplace partner The Iconic.

Digital Content

• Brief copy and assets into the Design and Brand teams.
• Maintain digital pricing screens and review on-site content across devices.
• Manage assets for the Bed Builder tool and support ecommerce photoshoots.
• Support SEO execution, from blog uploads to on-page copy.

Digital Administration & Team Support

• Maintain the Ecommerce team's Asana workflow.
• Support UAT and post-deployment checks for new site features.
• Lend a hand across Digital & Brand Marketing as needed - including supporting the CRM Specialist with email campaign build, testing and deployment.

About You

• Strong interest in ecommerce and digital marketing.
• Degree in Marketing, Business, Communications or a related field.
• Excellent communication skills and the ability to thrive in a fast-paced and changing environment.
• Experience with Shopify or other platforms preferred but not required (including academic or personal projects).
• High attention to detail - typos and broken links don't stand a chance on your watch.
• Process-driven and methodical, with strong organisational skills.
• Solutions-focused, with a can-do attitude and a willingness to get into the nitty-gritty.
• Comfortable working with data and digital tools (or keen to learn fast).

Why You'll Love It Here

At Sheet Society, it’s more than a workplace, it’s a community. With that in mind, we’re committed to making sure our employees are as happy in the workplace as our customers are in bed. Which is why our perks include:

• Two paid wellness days off per year
• Sweet Dreams Day - a day off on your birthday
• Adaptable working arrangements with focus-day Wednesdays
• Communal kitchen providing breakfast, all the snacks and lots of coffee
• Career Development
• Generous product discounts across Sheet Society and Resting
• Dog-friendly office
• Onsite parking and great public transport links to our head office in Brunswick

Our Values in Action

Good Humans: We’re Good Humans, and we do our best to do good in business too. We bring our best selves to work, for our customer, team, and the world around us.

Driven Dreamers: We always innovate, and that goes beyond the bed. We push the boundaries to turn our dreams into your reality.

Authentic Achievers: We pull up our sleeves and get the hard work done, without the fuss. We know who we are, and we work to make the bed better — for everybody.

Support Crew: We’re committed to you, and your sleep. Whether it's a great product, or great service — and when things don’t go to plan, we’re here to make it right.

Ready to Join the Dream Team?

When applying be sure to include your resume and cover letter that showcases why you're the ideal fit for Sheet Society.

Applications close end of day Sunday 26 July. Shortlisting of candidates will commence prior to this date, so please don’t delay submitting your application.

Let’s make every third of our lives spent in bed not just comfortable, but unforgettable. Hop on board and let’s shake up the world of retail together.

We are proud to be an equal-opportunity employer that seeks to recruit, develop and retain the most talented individuals from a variety of backgrounds. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.