Administrator – Kickstart Your Career in Insurance

Start Your Next Chapter in a Career, Not Just a Job

Looking for a role that offers training, long-term career growth, and the chance to build a rewarding future?

We are looking for a motivated Administrator to join our team in Dubbo. While this role starts in administration, it has been designed as a pathway into the exciting world of Loss Adjusting, with the opportunity to progress into an External Claims Adjuster role over time.

This is an ideal opportunity for someone early in their career, a recent TAFE or university graduate, or someone who simply isn't sure what career path they want to commit to yet. If you have a positive attitude, enjoy helping people, and are eager to learn, we will provide the training, support, and mentorship to help you succeed.

What is Loss Adjusting?

Loss Adjusters play a critical role when people experience unexpected events such as storms, floods, fires, accidents, or property damage. They work closely with policyholders, insurers, and tradespeople to assess damage, investigate claims, and help customers navigate what can often be a challenging time.

It is a career that combines problem-solving, relationship building, investigation, and field work, with no two days ever being the same.

What's in It for You?

• Comprehensive training and ongoing support from experienced professionals
• Dedicated mentorship and development opportunities
• Clear career pathway from Administration into Loss Adjusting
• Opportunity to progress into an External Claims Adjuster position
• Exposure to a variety of stakeholders, industries, and claim types
• Friendly, collaborative, and supportive team culture
• Long-term career opportunities with a global organisation
• Access to a profession with strong earning potential, including attractive salary progression and incentive opportunities

What You Will Be Doing Initially

• Answering calls and responding to email enquiries
• Supporting clients and stakeholders throughout the claims process
• Assisting the team with reports and general administrative tasks
• Managing inboxes and diaries
• Coordinating information between customers, insurers, and suppliers
• Helping keep day-to-day operations running smoothly

As your skills and experience develop, you will have the opportunity to take on increasing responsibility and begin your journey towards a career in Loss Adjusting.

About You

• Positive attitude and willingness to learn
• Strong communication skills, both written and verbal
• Excellent attention to detail and organisational skills
• Comfortable using Microsoft Office
• Team-oriented with a customer-focused approach
• Curious, proactive, and eager to build a long-term career
• No prior insurance or claims experience required

What We Are Looking For

• Previous administration, retail, hospitality, customer service, or office experience is beneficial but not essential
• Recent TAFE, diploma, or university graduates encouraged to apply
• A proactive, can-do attitude
• Desire to learn, grow, and develop new skills
• Someone looking for more than "just another admin role"

If you are looking for a role that provides real career direction, professional development, and the opportunity to work towards an exciting future as a Loss Adjuster, we would love to hear from you.

Start in administration. Learn from industry experts. Build a career with purpose.