Facilities Support Officer

Job no: 506123

Work type: Permanent

Location: South Brisbane

Categories: Administration, Education & Training

Join Mater Education as our Facilities Support Officer

Keep our campuses running smoothly. Create exceptional learning environments. Make a difference from day one. This is a permanent full-time opportunity based at Mater Education’s South Brisbane campus.

At Mater Education, exceptional learning starts with exceptional environments. We're looking for a proactive and organised Facilities Support Officer to help ensure our campuses are safe, welcoming and operationally ready for students, teachers and staff every day.

About the role

Reporting to the Operations Manager, you'll play a vital role in coordinating facilities, resources and operational support across our education campuses. From managing learning spaces and coordinating maintenance to supporting office operations and student events, you'll help create an environment where students can thrive and our teams can deliver outstanding education.

This is a varied, hands-on role that combines facilities coordination, administration and customer service. If you enjoy solving problems, building relationships and making sure everything runs smoothly behind the scenes, we'd love to hear from you.

Salary range: $78,888 - $87,731 per annum plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you'll be doing

As our Facilities Support Officer, you'll help create safe, professional and engaging learning environments by:

Coordinating the day-to-day operation of facilities across Mater Education campuses, ensuring classrooms, learning spaces and AV/IT resources are maintained and ready for use.

Managing room bookings, facilities maintenance requests, asset management and space utilisation to support efficient campus operations. Coordinating procurement, inventory and maintenance of equipment, office supplies and computer hardware. Providing responsive operational support to staff, students and stakeholders while coordinating internal and external service providers.
• Investigating facilities issues, identifying practical solutions and escalating matters where required.
Supporting continuous improvement initiatives to enhance facilities, sustainability and operational efficiency. Providing Level 1 Microsoft Office and AV support, triaging issues and coordinating further technical assistance when needed. Assisting with student-facing events including orientations, open days, graduations and other operational activities.
• Supporting out-of-hours or offsite operational requirements when required.

About you

You're someone who takes pride in creating organised, well-maintained environments where others can do their best work. You're proactive, adaptable and enjoy balancing a variety of operational responsibilities while delivering outstanding customer service.

You'll also bring:

Experience in a facilities, administration or operational support role, ideally across multiple sites.

A strong customer service focus with the ability to build positive relationships with staff, students and stakeholders. Excellent organisational skills and the ability to manage competing priorities in a dynamic environment. Strong problem-solving skills and the ability to investigate issues and implement practical solutions. Excellent written and verbal communication skills. High attention to detail and a commitment to delivering quality outcomes. Proficiency in Microsoft Office applications and collaboration tools, including Outlook, Excel, Word, PowerPoint, SharePoint and Teams. Experience supporting facilities, office administration or operational functions.
• Basic IT and AV troubleshooting skills, with the ability to triage and escalate issues appropriately.

Experience working within a Registered Training Organisation (RTO), education or training environment.

Experience using facilities management or maintenance systems such as BEIMS. Experience supporting multiple sites or campuses.
• Qualifications in business administration, customer service or a related discipline (or equivalent demonstrated experience).

Why join us?

When you join Mater Education, you're joining an organisation with a proud reputation for excellence in education and healthcare. We offer the opportunity to make a genuine impact while working alongside passionate, supportive colleagues who are committed to helping students succeed.

You'll enjoy:

• A collaborative and values-driven culture.
• Opportunities for professional growth and leadership development.
• The chance to influence and improve the student experience.
• Meaningful work that supports the future healthcare workforce.

You’ll also be joining the wider Mater Group, which means access to:

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots

Applications close 28th July 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater Education offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater Education ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Ready to join a team that helps shape the future of healthcare education?

Apply now and become part of Mater Education, where every application is the beginning of someone's career, and every interaction makes a difference.

Advertised: 14 Jul 2026 E. Australia Standard Time

Applications close: 28 Jul 2026 E. Australia Standard Time