Resource Specialist

What You'll Do

• Collaborate with the Manager, Resource Management, department leaders, line managers, and Business Development to align personnel with business needs.
• Maintain regular communication with Manager, Resource Management and cross-functional leadership to provide departmental updates, feedback, and ensure adequate staffing alignment.
• Support escalation and resolution of resourcing challenges by gathering relevant information and collaborating with Resource Management and department leaders.
• Serve as a primary point of contact for the line manager of the resource regarding project resourcing information and resourcing escalations.
• Review resource requests to ensure they adhere to project scope and needs.
• Maintain resource forecasting and modeling based on monthly Estimate to Complete (ETC) and Estimate vs Actuals (EVA) hours to support planning and decision-making.
• Keep up-to-date records of resource allocation and availability, ensuring accurate data for reporting and future planning.
• Manage and process resource schedule updates in FinancialForce Resource Planner, including new awards, project timeline modifications, and evolving project needs.
• Responsible for identification of Pre-Award resource assignments.
• Regular review of reports related to resource allocation, capacity, and utilization.
• Leverage FinancialForce Resource Management tools to forecast and model assignments that meet project needs.
• Collaborate and supports department stakeholders by reviewing billable resource opportunities in FinancialForce Resource Planner to forecast future resource demand and assess capacity planning implications for future business needs.
• Collaborate with Resource Management to refine and enhance FinancialForce features, ensuring they align with evolving business and resourcing needs.
• Support initiatives to enhance resourcing processes, identify and address gaps, and implement best practices to improve efficiency and decision-making.
• Attend meetings and represent the Resource Management department in cross-functional, resource-related discussions.

What You'll Bring

• Verbal and written communication skills to effectively convey resourcing updates, provide insights, and influence decision-making.
• Ability to learn to address resource conflicts, resolve escalations, and make data-driven resourcing decisions.
• Organizational and time management abilities, with the ability to manage multiple priorities in a fast-paced, changing environment.
• Ability to learn how to navigate shifting priorities, manage unforeseen staffing challenges, and support evolving business demands.
• Ability to collaborate effectively with cross-functional teams.
• Ability to be professional and maintain confidentiality when handling proprietary information and sensitive situations.

• Ability to become proficient in data tracking, reporting, and system management, with the ability to navigate and utilize various software platforms to support resource planning and decision-making.
• Bachelor’s degree or an equivalent combination of education and relevant work experience as determined by CTI Management and Human Resources.
• Familiarity with FinancialForce, Salesforce, Excel, and other resource management software for tracking and forecasting.
• Knowledge of departmental operations, regulatory requirements, and industry standards to ensure compliance in resource management.

Why CTI?

• We support career progression – We believe in promoting from within and we have a structured mentoring program and program for recent graduates to provide the support employees need to move forward
• We value education and training – We provide tuition assistance, partner with universities and colleges to create programs in our field, and have a dedicated training department
• We value our people - We guaranteed full pay for our employees during the COVID-19 shut-down regardless of the number of hours worked. We support a work-life balance and the importance of time with family by offering generous vacation time and a hybrid work from home schedule
• Our culture is unparalleled – We've received multiple awards recognizing CTI as one of the best places to work in the greater Cincinnati area, as well as one of the top CROs in the industry
• We think globally and act locally – With employees across 60 countries, we have global reach but maintain culture and connections to the local communities in which we work. Our CTI Cares Committees are dedicated to ensuring the CTI culture and values translate around the world.
• We are looking toward the future – We have had a consistent double-digit growth rate over the last decade, invest in cutting-edge technology, and pride ourselves on our average annual retention rate of 95%, which is much higher than many other CROs
• Our work makes a difference – We focus our work on treatments for chronically and critically-ill patients, who are depending on us to bring these life-changing therapies to market