Operations Coordinator

Operations Coordinator

Hommey is growing fast – and this role helps keep it all moving.

Behind the brand is an operation that has to scale just as quickly – across channels, and across Australia and the US. This is a hands-on role with genuine ownership from the start, and real room to build a career in operations at a critical stage of Hommey’s growth journey.

Founded in 2021, Hommey set out to prove that an aspirational home shouldn't have to cost a fortune. A few years on, we're an omni-channel homewares and lifestyle brand across Australia and the US, and we've built the brand that proves it: helping people create a home that feels completely theirs, without compromise.

The Role

You keep the operational detail moving – so product ships on time, and the data behind it stays accurate. You'll keep our fulfilment partners, systems and internal teams aligned, so nothing slips between them.

Day to day, you'll:

• Coordinate 3PL fulfilment across every channel (DTC, wholesale and retail), and both the AU & US markets, tracking order accuracy and despatch from creation through to delivery
• Keep inventory and product data accurate across our core systems, investigating discrepancies as they arise
• Monitor returns and exchanges, flagging patterns to the team as they emerge
• Be the day-to-day point of contact for our 3PLs, keeping both sides moving and seeing queries through to resolution
• Provide operational support across the business, so our internal teams have what they need to perform their roles well

Who We're Looking For

You take pride in accuracy and follow through without needing to be chased. You might have a year or two in operations, logistics or administration behind you and be ready for more.

You'll be a strong fit if you’re:

• Confident in Shopify and an ERP or inventory system, ideally Cin7 or similar
• Comfortable coordinating with 3PLs, systems and IT partners, and teams across the business
• Organised, and able to keep multiple moving parts on track across both our markets
• A clear, proactive communicator who keeps people informed

Above all, you own your work – you check it before anyone else has to, and you'd rather raise a flag early than let it turn into a bigger problem. Do it well and there's genuine room to take on more as the operations team grows.

Why join Hommey

At Hommey, we're building more than a homewares brand. We're creating a movement defined by comfort, quality, and personalisation.

• You'll help build the operation as it scales, with genuine room to grow as it does
• We move quickly and give our people real ownership of their work
• Five Comfort Days a year, on top of your standard leave
• A flexible work culture is at the heart of what we do – we surround ourselves with passionate people who value creativity and teamwork

Ready to Join Us?

If this sounds like you, we'd love to hear from you. Send through your resume and a cover letter on why Hommey, and why this role. And if you don't tick every box, apply anyway.

The best people rarely look perfect on paper, and we value the range of perspectives and experience that make our team stronger.

Due to the high number of applications we receive, we're not able to respond to everyone individually at this early stage. If you're shortlisted, we'll be in touch about the next steps.

To be considered for this role, please briefly address the following in your cover letter:

• What best describes your right to work in Australia?
• How many years' experience do you have as an operations coordinator?
• Do you have experience in administration?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• Have you used Shopify alongside an ERP or inventory system such as Cin7?
• Do you have proven experience coordinating directly with 3PL partners?
• Do you have experience monitoring returns or exchanges in a retail or ecommerce environment?