Specialised Systems - Service Desk Analyst (L1-2) Perth, WA  Hybrid

Propelum

This role sits in a regulated environment, supporting a global platform within a small, well-run Australian team with global backup support. It’s hybrid (Perth office + WFH) & offers a mix of structured support work plus some initial process improvement, with occasional WA site visits — structured, but not boring.

This is a not a chaotic, reactive MSP helpdesk - No deskside support, walk-ups & constant fire-fighting The team is small, focused & well managed with realistic workloads and good balance.

What We’re Looking For

  • 2-3 years’ experience in a Service Desk or Technical Support role
  • Clear communicator who enjoys structured environments
  • Degree and/or relevant IT certifications preferred
  • Telecommunications or networking exposure is a bonus
  • Australian citizenship required due to the sensitive nature of the work

Package & benefits

  • Competitive pay.
  • Long-term, stable role with flexibility
  • Exposure to East Coast and EU-based teams
  • Full training on specialised systems & Ongoing professional development

If you’re open to a role offering clarity, stability, and something a little different, let’s have a quick, confidential chat. Full job description available.

Let's connect.

***email_hidden***

0468 475 741

Martin Stewart

https://www.linkedin.com/in/martinstewartaust/