Community Engagement Coordinator

• Be part of a fast-paced, dynamic team with a shared passion for community connection and impact!
• Play a key role in coordinating and delivering Greater Bank and Newcastle Permanent community events and initiatives.
• 9-month, full-time contract opportunity | Hybrid work | Based in Newcastle.

Purpose of the role

Driven by our purpose of helping our customers and communities thrive, NGM Group proudly delivers customer-owned banking to more than 600,000 Australians under the Greater Bank and Newcastle Permanent brands. In this rewarding 9-month contract opportunity, you'll help turn that purpose into action by bringing our retail brand community partnerships and activities to life.

In this role you’ll utilise your strong organisational and project management skills to help us deliver on our community commitments through the successful coordination of meaningful partnership programs, events, and grassroots initiatives that create real impact. You’ll also put your creativity to great use by developing strong execution strategies for community initiatives and leverage plans in collaboration with our internal departments, partners, and suppliers.

What will your key responsibilities include?

• Coordinate and deliver grassroots community events, initiatives, and sponsorship activities, including on site delivery and support.
• Plan and manage event logistics, activation items, and internal team attendance to ensure seamless delivery and ROI of initiatives.
• Work closely with internal stakeholders and departments to maximise community engagement and event visibility.
• Build and maintain strong relationships with community partners and key stakeholders.
• Lead and manage team processes such as signage requests, marketing assists, and general community enquiries.

What are we looking for?

• A genuine passion for community connection and impact, ideally demonstrated via relevant professional or volunteer experience.
• Qualifications in communications, marketing, business, or a related field, and/or relevant industry experience.
• Strong project and time management skills, with the ability to juggle multiple priorities while remaining positive, collaborative, solutions-focused, and highly attentive to detail.
• A natural organiser who thrives in a fast-paced, people-focused environment.
• Excellent written and verbal communication skills.

Please note, due to the nature of this role, we require someone with the flexibility to travel regionally and at times work outside of standard business hours, including weekends.

What can you expect from us?

Our benefits are designed to help you thrive — in and out of work. Think health and wellbeing support like Fitness Passport, corporate health insurance and annual flu vaccinations, plus lifestyle perks including hotel discounts and flexible work arrangements. We also back what matters most with 18 weeks paid parental leave, recognition programs, an employee referral program, and dedicated time to give back (two community volunteer days and three recreational leave days each year).

Why join us?

• Growth & opportunities – Build your capability, stretch into new challenges and shape what’s next with development support behind you.
• Culture & connection – Be part of a team that’s inclusive, down-to-earth and genuinely connected, where collaboration is how we get things done.
• Meaningful work – Do work you can feel proud of, making a real difference for customers and communities every day.

As one of Australia’s largest customer-owned banks, we’re a driving force in customer owned banking, operating under the trusted brands Greater Bank and Newcastle Permanent. With over 200 years of combined experience, we’ve helped hundreds of thousands of Australians achieve home ownership and provide a genuine alternative to the big banks—all while strengthening the communities we serve. At the heart of everything we do are our core values:

• Lead with heart – We genuinely care about achieving better outcomes for our customers and communities.
• Own the action – We build trust by doing things the right way, with honesty and transparency.
• Embrace opportunity – We look ahead, focusing on our strengths and expertise to challenge the status quo.
• Thrive together – By working as one, we create the best possible future for our customers and communities.

Join a team shaping the future of trusted banking and make a real impact where it matters most.

NGM Group is committed to delivering trusted banking to enable our customers and communities to thrive. We do this by leading with heart, doing the right things in the right way, and by maintaining high standards of ethical behaviour in everything that we do. All applicants are therefore required to undergo a skills assessment , comprehensive background check , Bankruptcy Check and a Nationally Coordinated Criminal History Check.

We are also working to reflect the vibrant communities we serve. We believe in creating an inclusive, diverse, and supportive workplace where everyone can thrive. If you require adjustments to be made during the recruitment process or would like to discuss any accessibility requirements, your Talent Acquisition Partner will be happy to engage in a confidential discussion and assist. Your unique talents and perspectives are what make us stronger.