Rates officer

Rates Officer

Full Time Contract | $46.70 per hour + Super | Hobart

Osborne Richardson is partnering with a well-established local government organisation based in Hobart to find a Rates officer to join their Rates, Procurement and Risk team on a full-time contract, running ASAP through to 31 July 2027.

About the organisation

Our client is a progressive local council responsible for delivering essential services and infrastructure to the greater Hobart community. With a strong focus on sustainable social, environmental, and economic outcomes, the organisation prides itself on collaborative teamwork, high ethical and professional standards, and continuous improvement in how it serves residents and ratepayers. This is a genuinely values-driven workplace where people, accountability, and community outcomes sit at the heart of everything the team does — making it an excellent environment for someone who takes pride in delivering high-quality customer service within the public sector.

About the role

Working within the Rates section, you will undertake a variety of duties supporting the effective administration of council rates, acting as a key point of contact for ratepayers while contributing to a positive and supportive team culture.

Key responsibilities include

• Undertake general accounting tasks and prepare correspondence and reports relating to rating and valuation matters, including journals, rate calculations, debt recovery and (as required) summons/legal action
• Act as first point of contact for Council Rates, managing general rating, property, valuation and local government election inquiries
• Build strong, collaborative working relationships to support effective customer service delivery
• Negotiate, administer and maintain outstanding rates arrangements using contemporary debt management techniques
• Conduct property inspections and audits of vacant land within the municipal area
• Review and process enrolment forms to support production of the Electoral Roll
• Issue and authorise S132 Rate Certificates and assist with street numbering for new properties
• Complete building lists for lodgement to the Valuer-General

Key selection criteria

• Previous experience providing administrative support and customer service within the property sector (e.g. rates, valuations, real estate, property management, or similar)
• Advanced interpersonal and customer service skills, with the ability to liaise confidently on rating and property matters
• Proven ability to work independently and as part of a team
• High proficiency in Microsoft Office and property/rating system applications
• Strong organisational skills with the ability to manage competing priorities under pressure
• Well-developed verbal and written communication skills
• Excellent problem-solving and negotiation skills, with experience in debt management

If interested, please apply. If you have any questions, please feel free to reach out to ***email_hidden***