Team Leader Social Services

Team Leader, Social Services (Wellness & Support)

Make a lasting impact.

Ready to make a real impact in Social Support and community health? Better Health Network (BHN) is seeking a dynamic Team Leader, Social Services to lead a high-performing team from Mentone and other Bayside sites. This is an opportunity to drive service excellence, lead innovative community-focused programs, and improve wellbeing and outcomes alongside a highly motivated team.

Our Social Support program is available to people over age 65 (over 50 for Aboriginal or Torres Strait Islander People) who are eligible for My Aged Care or HACC funding. We provide small group outings, as well as centre-based gentle exercise programs, and creative experiences, in culturally sensitive manner, to improve connection, independence and wellbeing for older adults.

About The Role

As Team Leader, Social Services, you’ll provide operational leadership across our Wellness & Support program, ensuring timely and high-quality service delivery that meets community needs.

You’ll Play a Key Role In

• Leading, mentoring, and developing a team of wellbeing and administration professionals
• Overseeing day-to-day service delivery
• Driving quality improvement, and compliance
• Supporting service planning, workforce management, and performance outcomes
• Building strong internal and external partnerships to enhance access and impact

This is a hands-on leadership role where you’ll balance community outcomes with people leadership and service innovation.

About You

You’re an experienced professional with a natural ability to lead, influence, and inspire.

You Bring

• Tertiary qualifications in health, health management, or a related discipline and professional registration if relevant.
• Experience leading and coordinating staff in a health or community setting.
• Proven ability to manage service delivery within funding and compliance frameworks.
• Strong interpersonal and leadership skills with the ability to motivate and guide teams.
• Sound decision-making, problem-solving, and organisational skills.
• Ability to build a positive team culture.

What We Offer

• A supportive and values-driven organisation
• Opportunities to lead meaningful change and innovation
• Professional development and career progression
• Flexible and inclusive workplace culture
• The chance to make a real difference in your local community

Ready to lead with purpose?

If you’re looking for a role where you can combine leadership and community impact, we’d love to hear from you.

Apply now and help shape frontline leadership at BHN. Shortlisting and interviews will commence as applications are received.

For further information, please contact: Tracey Millen – Program Manager, Disability & Social Programs, [email protected].

Better Health Network (BHN) is a not-for-profit organisation providing integrated health and wellbeing services to people of all ages in communities across south-eastern Melbourne. We proudly provide a wide range of services to support healthy living, general wellbeing and social connection.

We value Accountability, Collaboration, Respect, and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI+ communities.

Please note that prior to any commencement of employment, pre-employment checks must be complete.