HR Operations Consultant

Job Description

• Support end to end employee lifecycle across a large organisation
• Build specialised HR operations capability with data-led insights and exposure
• 12-month Contract with flexible working locations of Brisbane, Sydney or Melbourne

About The Role

Join the People Operations team on a 12-month contract supporting the delivery of core HR activities across the employee lifecycle. This role focuses on ensuring smooth, accurate HR processes and supporting key annual programs. You will work closely with leaders, employees, and People teams to resolve queries, improve workflows, and enhance experience outcomes. Your work will contribute to consistent and effective HR service delivery.

What You’ll Do

• Deliver HR operational services across the full employee lifecycle, ensuring accurate and timely outcomes for employees and leaders
• Respond to escalated queries and provide clear guidance across HR processes to resolve issues efficiently
• Maintain accurate people data in the HR system, including updates that impact pay, leave, and employment records
• Support cyclical HR programs such as performance, reward and talent reviews, ensuring smooth execution and stakeholder alignment
• Analyse data and identify discrepancies to provide informed recommendations and improve process accuracy
• Collaborate with People teams to streamline workflows and improve operational performance and service delivery

What You’ll Bring

• Experience in a customer-focused, HR or administrative environment, applying attention to detail and process discipline in daily work
• Ability to interpret data and translate insights into practical recommendations that improve outcomes
• Strong stakeholder engagement skills, with the ability to guide employees and leaders through HR processes and uplift self-service capabilities
• Clear written and verbal communication, used to explain complex information in a simple way
• High level of integrity and confidentiality when handling sensitive employee information
• Exposure to HR processes or studies in HR or business, with a willingness to continue learning and developing capability

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits: www.suncorpgroup.com.au/careers/benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ***email_hidden*** for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.