HOSPITALITY MANAGER - GENERAL PUBLIC KIOSKS & BARS

Hospitality Manager - General Public Kiosks & Bars

Working in the Retail Hospitality Team that oversees all general public kiosks and bars on major event days. This position reports to the Retail Operations Manager and works alongside other Hospitality Managers within the department. This is your chance to combine your leadership skills, operational excellence, and passion for creating unforgettable guest experiences and shine in this fast-paced, dynamic environment!

Join our team and lead retail hospitality operations during some of the biggest events in town! As a Hospitality Manager, you will supervise the wider Retail Hospitality team in thriving in high-pressure environments while delivering exceptional service to meet the expectations of our guests at Adelaide Oval.

What You'll Be Doing

• Lead and role model exceptional service across event-day retail operations
• Build a positive, engaged, casual workforce culture that drives performance and retention
• Coach and support teams on the floor, responding to service challenges in real time
• Partner with kitchen and workforce teams to ensure seamless, high-volume delivery
• Contribute to continuous improvement through post-event insights and team feedback

What You'll Bring

• Proven hospitality leadership experience in busy, high-volume environments
• A natural ability to connect, engage and lead diverse teams with warmth and authenticity
• Strong presence on the floor — calm, decisive and people-focused under pressure
• A passion for delivering outstanding guest experiences aligned to the Adelaide Oval's company values and Mark of Service
• Collaborative mindset with the ability to work across teams and areas

What's In It For You

While working at the iconic Adelaide Oval, you’ll be rewarded for contributing to delivering world-class events through our suite of reward and recognition initiatives. To help you kick goals while working with us, you’ll have access to staff benefits, including:

• Access to Event Day tickets.
• Discounts across Adelaide Oval, RoofClimb and Oval Hotel
• Paid Parental Leave (over and above the Government PPL scheme)
• Subsidised car parking
• Health & Wellness programs
• Training & development opportunities
• Private Health corporate discounts

Applications

• Applications will be reviewed as they are received.
• This role will require out-of-hours work. This includes weekend work and working on Major Event Days at Adelaide Oval.
• A valid National Police Check and Working With Children Check (or the ability to obtain successfully) is required.
• A Responsible Person Badge is required.
• To be eligible to apply for this role, you must be legally permitted to work in Australia.