Technical Analyst - NT Gov Contract

PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

NT Gov - Technical Analyst

• ASAP until 30th June 2027

Scope Of Works

• Provide definitive and specialist advice on the functionality of various systems, tools and applications, including AtlassianJira and Confluence to meet the needs of the business unit.
• Methodically investigate, analyse, review and document for the purpose of improving processes, systems and tools.* Develop implementation plans for complex requests for change and evaluates risks to the integrity of the service environment inherent in the proposed implementations.
• Diagnose and resolve complex technical problems in consultation with clients, external service providers and vendors.* Provide level two and three support to users/support team members to minimise user/system down time ensuring that appropriate action is taken to anticipate, investigate and resolve problems.

Essential Skills And Experience

• Experience with Linux and Windows, or ability to quickly acquire, and demonstrate a broad knowledge in IT Infrastructure,Security management, Networks and database administration skills.
• Experience in configuring, managing and supporting complex information systems including drafting supportdocumentation and reviewing, designing and implementing process improvements.
• High level skills in systems analysis, including user requirements, technical specifications, implementation andmaintenance.
• Proficiency in Atlassian Server to Cloud migrations, including evaluating plugin app requirements, integrations, featurecapabilities, conducting security assessments and developing and executing migration plans.
• Well-developed conceptual and analytical skills and ability to apply research, theories and evidence-based feedback andconcepts necessary for generating effective solutions to support successful outcomes.
• Experience with assessing/evaluating risks and investigating, defining and resolving complex issues.
• Attend out-of-hours work as required.

Desirable Skills And Experience

• Relevant tertiary qualification and ITIL qualification and / or competency at the Skills Framework for the Information Age(SFIA) level 5.
• Experience delivering level two and three technical supports for Docker and Atlassian environments, including Jira,Confluence, Bitbucket and Bamboo.

Personal Qualities Required Of Candidate(s)

• Ability to identify the relationship between organisational goals and operational tasks, clearly communicate decisions,reasoning, goals and objectives and understand the work environment and its influences to initiate and develop relevant goals, strategies and work plans.
• Well-developed cross-cultural communication, influencing and interpersonal skills with the ability to build and sustainproductive relationships with a network of people from diverse backgrounds internally and externally.
• Ability to think analytically and research widely, to identify solutions and resolve issues and to initiate and promote actionsupporting continuous improvement including being accountable for supporting and maintaining work products.
• High level ability to be flexible and manage change in an environment of continuous improvement and change.
• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.* Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.

Background information / Compatibility requirements

Introduction: Digital Project Services (DPS) delivers very complex, high value, and / or high-risk ICT programs and multiyear digital transformation initiatives for core frontline services through an inter-agency collaborative approach. DPS also provides a range of additional project management to support agency businesses.

In order to deliver the programs and projects, DPS rely extensively on service providers and their capability to source specialist services to meet the specific demands of the program needs

If you meet these requirements, please apply now or for a confidential discussion please call

Athena Yung on 0491451213 or reach out ***email_hidden***

Who We Are

At PERSOL, we connect people to meaningful work and growth.

With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.

We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

Ready to make your next move? Apply now to join our team.

To learn more about life at PERSOL, visit persolaustralia.com

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