Optical Receptionist/Assistant - Wills St Eyecare

Optical Receptionist/Assistant – Wills Street Eyecare (Bendigo)

Full-Time

Wills Street Eyecare is a respected independent optometry practice in Bendigo, providing high-quality clinical care and personalised sale of frames and lenses to the local community. We’re seeking a friendly, organised, and proactive Optical Receptionist to support the day-to-day running of our busy practice.

This role is ideal for someone who enjoys working with people, thrives in a fast-paced healthcare environment, and takes pride in delivering excellent patient experiences from the moment patients walk through the door.

Key Responsibilities

• Welcome patients in a warm and professional manner
• Manage appointments, patient enquiries, and daily reception operations
• Support the dispensing team in administrative and retail tasks
• Process payments, Medicare, and Health Fund claims accurately
• Maintain a clean and organised practice environment

Who We’re Looking For

• A great communicator, who enjoys creating positive patient experiences
• Professional, calm and capable presentation
• High levels of organisation and attention to detail, with the ability to multitask
• A supportive team player with a proactive and positive attitude
• Willingness and aptitude to learn
• Confidence using Microsoft applications and learning new IT systems
• Previous experience in medical reception, healthcare administration, customer service, or a similar role highly regarded. Role can be expanded for those with optical dispensing experience.

What’s On Offer

• A supportive and collaborative team environment
• A stable, full-time position in a community-focused independent practice
• Opportunities for ongoing learning and professional development

If you enjoy helping people and are looking to join a welcoming practice that values professionalism, teamwork, and patient care, we’d love to hear from you.