Tree Management Officer

At a Glance

Work type: 35 hrs per week, Hybrid Options

Salary: $100,112.85 to $110,247.25 + 12% superannuation

Employment Type: Full Time Term Contract up to April 2027

Closing date: 9pm, Friday, 24 July 2027

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

About the role

Reporting to the City Arborist – Public Trees this role is responsible for delivering arboriculture services that support the maintenance, safety and enhancement of Parramatta’s public tree assets. We deliver reliable, high‑quality services for our community. You’ll be part of a supportive “One Council” team where safety, teamwork and accountability guide how we work.

In this role you will

• Undertake tree inspections, assesses customer requests, manages tree-related data and systems in One Council (Tech One).
• Conduct tree risk assessments, and assess trees for maintenance and removal works.
• Provide technical advice, investigate tree-related issues and claims, and ensure compliance is met with relevant legislation, standards and Council policies.
Deliver high customer service to the community and internal / external stakeholders

What’s on offer

Full Time Term Contract up to April 2027

We offer a competitive salary from $100,112.85 to $110,247.25 plus 12% superannuation.

Participation in Council’s Motor Vehicle Scheme is available for this role and will be discussed with the successful candidate.

Your employee experience includes

• Job Stability & Flexibility: Flex time schedule, additional leave over the Christmas period.
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long Service Leave after 5 years.
• Wellbeing: Fitness passport, Free Flu vaccinations, On site Gym, Employee Assistance Program (EAP), Employee led networks (ERGs), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Rydalmere location, Free on-site parking and Novated leasing available.
• Growth: Learning and training programs, leadership pathways, LinkedIn Learning.
• Community Impact: Tools, equipment, uniforms and support to deliver essential services that make a visible difference to the Parramatta community.

About you

We are looking for someone with demonstrated experience in arboriculture and urban forestry management, including tree inspections, risk assessment, tree maintenance, customer request management, insurance investigations, and the application of relevant Australian Standards for amenity tree pruning.

• Strong knowledge of plant identification and horticultural practices.
• Proficient in database systems and Customer Request Management (CRM) software.
• Excellent communication, conflict resolution and report-writing skills.
• Ability to manage multiple priorities and competing deadlines in a high-volume environment.
Strong commitment to delivering high-quality customer service

We take pride in our work, follow safety procedures, and support each other as one team. By working transparently, you help build trust and contribute to a respectful, inclusive, and accountable workplace.

To be considered for this role, you must also meet the essential requirements in the Position Description, including the below Qualifications/Licences:

• AQF5 Diploma of Arboriculture
• Current TRAQ accreditation
• Class C Driver’s Licence
Construction Induction (White Card)

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description . For a confidential discussion, please contact Greg Narker via ***email_hidden***.

How to apply

Applications must be submitted online by 9pm, Friday, 24 July 2026 . Applications submitted by other means will not be accepted. Please upload your resume, cover letter and relevant qualifications and licences.

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

Pre‑employment medical: The successful candidate must complete a Pre‑Employment Medical Check, which also includes a Drug and Alcohol test.

The City of Parramatta supports a drug and alcohol‑free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging

At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.

Eligibility: Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.