Product Lead- Community Aged Care

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

Build the future of aged care—not by managing products, but by creating them.

At Amplar Health, we're reimagining what ageing well can look like for Australians.

Backed by Medibank, we're building new services, programs and care models that help older Australians stay healthier, more independent and connected for longer. Rather than improving around the edges, we're creating and testing entirely new solutions that respond to emerging customer needs and changing market opportunities.

This is an opportunity for someone who loves turning ideas into reality.

We're looking for a hands-on Product Lead who enjoys getting close to customers, identifying unmet needs, designing programs and service offerings, and then working through the detail to bring them to market. You'll be equally comfortable shaping a concept, building a business case, running a pilot and refining the offer based on real-world feedback.

Most importantly, you'll help create products and programs that drive customer value and sustainable revenue growth.

What you'll be doing

• Identifying customer, market and commercial opportunities within aged care and healthy ageing
• Designing and developing new products, programs and service offerings from concept through to launch
• Working directly with customers, clinicians, providers and operational teams to validate needs and test solutions
• Building pilots, minimum viable products and new service propositions that can scale
• Translating insights and feedback into practical improvements and new revenue-generating opportunities
• Taking a hands-on role in delivery, solving problems and removing barriers to execution
• Partnering across strategy, operations, clinical and technology teams to bring ideas to life
• Measuring outcomes, customer value and commercial performance to guide ongoing investment decisions

What you'll bring

• Experience designing, building and launching products, programs or service offerings—not just managing existing ones
• Strong customer-centred design and problem-solving capability
• A demonstrated ability to take an idea from concept through to implementation and scale
• Commercial acumen and a focus on delivering growth, adoption and measurable outcomes
• A bias for action and willingness to work through ambiguity to get things done
• Experience working in fast-moving environments where experimentation and iteration are encouraged
• Experience in aged care, healthcare, health services, insurance, wellbeing or adjacent industries is valuable, but not essential

What will make you stand out

You've built something new before.

Whether that's a product, service, program, venture or business line, you're energised by identifying opportunities, creating solutions and seeing them succeed in market. You're not afraid to roll up your sleeves, work through the detail and take ownership for turning great ideas into real outcomes.

Learn more about Amplar Health athttps://amplarhealth.com.au

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us ***email_hidden*** or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work