General Manager - Planning to Performance (Melb, Syd, Hobart)

At CareSuper, we believe we’re Super Together. As a profit-to-member super fund with over 600,000 members and $60 billion in assets, we’re passionate about helping our members retire with confidence. We’re growing fast and looking for our next superhero to join us on this exciting journey.

About the role

As our new General Manager, Planning to Performance, you’ll lead the Planning to Performance and Product function within our Member Experience division, Reporting to the Chief Member Officer.

Your mission? To translate strategy into measurable outcomes, strengthen product stewardship, and provide clear line of sight from divisional priorities through to delivery, performance, governance, risk and assurance.

In this role you will:

• Lead the Planning to Performance function across strategy, planning, performance, governance, first-line risk and product stewardship.
• Lead Product Strategy in line with the overarching MX Strategy. Providing oversight of product-related decision-making, ensuring appropriate consideration of member outcomes, risk, compliance and operational feasibility
• Translate divisional and enterprise priorities into clear plans, reporting rhythms, governance mechanisms and measurable outcomes.
• Oversee product governance, assurance and product risk frameworks, ensuring decisions are aligned to member outcomes, regulatory expectations and operational feasibility.
• Partner with GM peers and enterprise stakeholders to align strategy, product priorities, delivery sequencing and investment decisions.
• Drive evidence-based decision-making by turning data, insights, product information and operational performance into clear actions and decisions.

What we’re looking for

We’re on the lookout for a strategic, commercially minded senior leader who can bring structure, discipline and clarity to complex work. You’ll be comfortable leading through ambiguity, influencing across a diverse stakeholder group, while connecting strategy, product and performance outcomes to meaningful member impact.

You’ll thrive in this role if you have:

• Significant senior leadership experience across strategy, planning, business performance, product management, governance or risk.
• Strong strategic and commercial acumen, with the ability to connect planning and product activity to business performance and member outcomes.
• Experience in product governance, product risk, assurance or product lifecycle management within a regulated environment.
• Experience in a similar role within Superannuation or financial services
• Strong analytical capability and confidence translating data and insights into clear recommendations, actions and decisions.
• Highly developed stakeholder management, communication and influencing skills across complex environments.
• A relevant tertiary qualification in business, commerce, finance, strategy or a related discipline; would be highly regarded.

Why CareSuper?

We’re not just another super fund. We’re a values-driven organisation that puts people first—our members and our team. Here’s what you can look forward to:

• Hybrid and flexible work environment
• 5 weeks of annual leave
• Holistic health and wellbeing support - free annual flu shots, skin checks, Employee Assistance Program
• Ongoing Professional Development
• Rewards and Recognition Program, as well as employee discounts and cashback offers on a broad range of products and services

Ready to apply?

We’d love to hear from you! Just send through your resume and a cover letter. Be quick—we may close applications early if we find the right person.

What happens next?

Need support during the application or interview process? We’re here to help. Just reach out to your talent partner and let us know how we can make the process work for you.

We’re committed to protecting your privacy—your personal information will be handled with care and in line with our Privacy Policy.

At CareSuper, we know that diverse perspectives make us stronger. We’re proud to foster an inclusive environment where everyone feels welcome, respected, and valued—no matter your background or identity