Vice President, Trade Client Service – Transaction Banking

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

About the role

MUFG is seeking a Vice President, Trade Client Service to join their Transaction Banking division in Sydney. This pivotal role offers you the opportunity to become a key interface between high-profile clients and internal teams, ensuring seamless execution of complex trade finance transactions across international markets. You will be at the forefront of delivering exceptional client service and technical support for products such as Bank Guarantees, Standby Letters of Credit (SBLCs), and Documentary Letters of Credit (LCs).

• Play a central role in managing end-to-end trade finance transactions for major corporate clients, acting as the primary point of contact for all enquiries and issue resolution.
• Join a globally respected bank with a strong reputation for compliance, risk management, and fostering long-term client relationships across multiple jurisdictions.
• Benefit from a collaborative team culture that encourages knowledge sharing, ongoing training opportunities, and flexible working arrangements to support your work-life balance.

What you'll do

As Vice President, you will play an integral role shaping the client journey through every stage of their trade finance transactions. You will collaborate extensively with internal teams, including Relationship Managers and Product Specialists, ensuring each transaction is executed flawlessly from initiation through settlement. Your ability to anticipate challenges before they arise will be crucial in maintaining the highest standards of service delivery.

Your day to day responsibilities will include:

• Serve as the main contact for trade finance clients by managing enquiries, overseeing transaction execution, and resolving issues efficiently to ensure an outstanding client experience.
• Oversee the complete lifecycle of trade transactions including issuance, advising, amendments, settlements of LCs, SBLCs, and Guarantees while managing post-issuance follow-ups with both clients and stakeholders.
• Ensure all transactions are processed accurately and promptly in accordance with client requirements and internal standards to maintain operational excellence.
• Proactively identify potential operational or transactional issues before they impact clients by collaborating closely with internal teams to deliver timely solutions.
• Act as a subject matter expert on documentary trade products such as import/export LCs, Bank Guarantees, SBLC structures, trade loans, and associated instruments by providing technical guidance to both clients and colleagues.
• Maintain up-to-date knowledge of ICC rules (UCP, ISP, URDG) and market practices while assisting with credit request narrations and supporting structuring discussions on trade transactions.
• Coordinate with regional and global teams to facilitate seamless cross-border transaction handling while navigating regulatory requirements across multiple markets.
• Support client onboarding processes, conduct service reviews, manage due diligence updates, handle exceptional procedures, and contribute to product deepening initiatives.
• Partner closely with Relationship Managers, Trade Sales/Product teams, Operations, Credit, and Compliance functions to ensure comprehensive service delivery and identify cross-sell opportunities.
• Champion risk control by ensuring all activities comply with internal policies/procedures and external regulations; manage FI limits/trade limits/transaction controls within approved frameworks.

What you bring

To excel in this position, you will bring a wealth of hands-on experience from previous roles in trade finance or transaction banking environments. Your background should reflect not only technical mastery over core products like LCs and SBLCs but also a nuanced understanding of how these instruments operate within different regulatory frameworks worldwide. Your interpersonal skills will enable you to build rapport quickly both externally with clients who rely on your expertise for critical business decisions and internally where collaboration drives successful outcomes.

• 5+ years’ experience in trade finance or transaction banking client service or operations within a reputable financial institution is essential for success in this role.
• Experience within an international bank or global financial institution is highly desirable with exposure to credit processes/trade loan products/structured trade solutions.
• Undergraduate degree I Business / Commerce / Economics required
• Deep technical understanding of Letters of Credit (LCs), Standby LCs (SBLCs), Bank Guarantees along with practical application of ICC rules such as UCP, ISP, URDG is required.
• Demonstrated ability to identify business development opportunities or revenue expansion prospects through proactive engagement with clients.
• Familiarity with regional regulatory environments across APAC/Australia would be advantageous.
• Proven track record managing cross-border transactions involving international clients while navigating multi-jurisdictional regulatory environments effectively.
• Exceptional stakeholder management skills enabling you to collaborate seamlessly across departments including Relationship Management, Product Development/Sales teams as well as Operations/Credit/Compliance functions.
• Strong communication skills allowing you to influence outcomes positively while providing clear technical guidance internally/externally.
• High attention to detail combined with acute risk awareness ensures compliance with all relevant policies/regulations without compromising service quality.

What sets this company apart

MUFG stands out as one of the world’s most respected financial institutions renowned for its unwavering commitment to integrity, transparency, and responsible banking practices. Employees benefit from being part of a truly global network that values diversity of thought while fostering an inclusive workplace where everyone’s voice is heard. If you’re looking for an employer who genuinely cares about employee wellbeing whilst offering unparalleled exposure across international markets: this is the place for you.

What's next

If you are ready to take your expertise in trade finance client service to new heights within a globally recognised institution, this could be your next big move!

Apply today by clicking on the link provided and your future in world-class transaction banking awaits.

Our culture

MUFG fosters a highly professional, supportive work environment that enables our employees to help maximize our customers' prosperity. We focus on building long-term customer relationships and giving back to our communities in order to develop shared and sustainable growth for a better world.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.