Medical Receptionist

About Us

Imaging Queensland formerly known as CitiScan Radiology is one of Brisbane's largest and most technologically advanced medical imaging practices in Brisbane CBD. Located on the Queen Street Mall, our state-of-the-art practice provides medical imaging services to CBD workers, students and residents. Our comprehensive practice offers a wide range of medical imaging services including: MRI; Digital Radiography; Low Dose CT; 3D/4D Ultrasound; BMD; Nuclear Medicine and Dental Imaging.

We are passionate about patient care, and work as a team to deliver high quality medical imaging to our patients. We believe in developing our people, which is demonstrated regularly with career progression opportunities as we continue to grow as a company.

About The Role

Imaging Queensland has the opportunity for a motivated Medical Receptionist/Booking Agent to join our dedicated team. Working mainly at our Imaging Queensland clinic as well as our Diagnostic Imaging for Women clinic next door from time to time. You will deliver outstanding customer service for patients wishing to book and attend appointments that include X-ray, Ultrasound to CT and MRI services.

This is a full-time position working Monday to Friday rostered between the hours 7.30am-5pm. No weekends!

What a Day Looks Like

• Answering Calls – Be the friendly, professional voice that patients and referrers trust
• Scheduling Appointments – Master our cutting-edge RIS system (Karisma)
• Optimising Workflow – Keep the schedule running smoothly
• Quoting Fees – Inform patients about fees & Medicare rebates
• Prepping Patients – Ensure they have all the info they need before their visit
• Liaise with referrers, doctors, patients for delivery of patient medical results
• Reception - assisting on reception greeting patients

About You

• Medical, Dental, Allied Health Care, Hospital or Radiology, Medical Imaging experience in front desk highly regarded
• Aptitude for understanding medical terminology
• Bookings system knowledge and strong computer skills
• Excellent presentation, a high level of communication and patient care skills - be welcoming and friendly!
• Integrity, respect and professionalism

FOR YOU

• A career with a leading health care provider that cares for our employees and values your contribution along with job stability
• Paid Parental leave, discounted Health Insurance and gym memberships, discounts on travel and many retail outlets and Salary Sacrificing options available.
• Regular social activities and positive team environment
• Annual salary reviews and pathways for career progression
• Employee recognition programs and referral bonus schemes
• Uniforms provided

How To Apply

Please submit your application by selecting "Apply". Any questions? Please reach out to Jodie from our Talent Acquisition Team text/call 0476 887 487.

Imaging Queensland supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time!

Please note: A Police Check will be required for the successful applicant.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.