Team Leader – Health Insurance

Highly competitive salary package + uncapped incentives

Brisbane CBD | Creek Street

Build a team. Shape the culture. Lead from the front.

Canstar is building something new.

We've launched our first in-house Health Insurance sales team and are looking for an experienced Team Leader to help shape what great looks like from day one.

This is more than a leadership role. It's an opportunity to build a high-performing team, influence how we coach, sell and support our customers, and create a culture people genuinely want to be part of.

You'll combine hands-on sales with coaching and leadership, working alongside your team while helping establish the processes, standards and ways of working that will underpin our future growth.

If you're energised by building teams, developing people and delivering outstanding customer outcomes, we'd love to hear from you.

Why join Canstar?

• Competitive salary package with uncapped monthly incentives
• Lead the growth of a brand-new team within one of Australia's most trusted comparison brands.
• Shape the team's culture, coaching approach and operating model from the ground up.
• Work alongside a leadership team that's genuinely invested in getting this right

What you'll be doing

• Lead from the front by coaching, mentoring and selling alongside your team.
• Drive sales performance, customer outcomes and quality through data-led coaching and regular one-on-one development.
• Monitor team performance across conversion, contact rates, quality assurance and customer experience.
• Build a high-performing, customer-first culture focused on accountability, collaboration and continuous improvement.
• Identify opportunities to improve processes, productivity and operational efficiency.
• Own quality assurance standards and proactively manage compliance risks.
• Monitor lead volumes and team capacity, escalating operational risks where required.
• Support recruitment, onboarding and workforce planning as the team continues to grow.

What you'll bring

• Proven experience leading a health insurance sales team.
• A track record of coaching high-performing sales teams and developing capability through data and performance insights.
• Strong leadership, communication and stakeholder management skills.
• The ability to build new processes and embed effective ways of working in a growing team.
• A collaborative, customer-first mindset with a passion for continuous improvement.

Highly Regarded

• Experience across general insurance, life insurance, energy or other regulated industries.
• Experience using CRM and contact centre platforms such as Zoho, AWS Connect or Twilio.

Why Canstar?

At Canstar, we're passionate about helping Australians make better financial decisions. Behind that mission is a team of curious, collaborative people who care deeply about delivering better outcomes for our customers and for each other.

As we continue to grow, we're investing in our people, our capability and the way we work. If you're looking for an opportunity where you can make a genuine impact, build something from the ground up and grow alongside an ambitious business, we'd love to hear from you.