Technical Training Manager

Who are we?

Mercury Marine has been making world-class outboards and sterndrives for more than 80 years and distributes market leading brands such as Mercury Outboards, MerCruiser, Quicksilver parts and inflatables. Mercury Marine is part of Brunswick Corporation (NYSE: BC) the global leader in marine recreation, delivering innovation that transforms experiences on the water and beyond. For more information, please visit www.mercurymarine.com.au and www.brunswick.com

About the Opportunity

The Technical Training Manager is responsible for the development, coordination, delivery, and continuous improvement of technical training programs across the Mercury Marine Australia and New Zealand Pacific (ANZP) dealer network. The role ensures technicians, dealers, and internal stakeholders have access to high-quality training that supports product knowledge, technical competency, customer satisfaction, and business growth.

The position plays a key role in strengthening the capability pipeline within the Mercury dealer network through technician development, training administration, industry partnerships, and promotion of service excellence.

Key Responsibilities

Training Strategy and Program Delivery

• Develop, coordinate, and deliver technical training programs and curricula aligned to global Mercury training standards and ANZP business requirements.
• Partner with the U.S.-based Training Team to adapt and implement relevant training initiatives within the region.
• Facilitate both instructor-led and online learning programs through Mercury University and other approved learning platforms.
• Ensure training content remains current, effective, and aligned with evolving product, technology, and service requirements.

Training Administration and Reporting

• Manage dealer and technician training records, enrolments, certifications, and learning pathways within Mercury University.
• Coordinate and schedule training programs across the ANZP region.
• Monitor participation, completion rates, and training compliance requirements.
• Provide accurate and timely reporting on dealer and technician training status, competency levels, and network capability metrics.

Dealer Network Capability Development

• Develop initiatives that support the attraction, retention, and ongoing development of qualified technicians within the Mercury dealer network.
• Promote participation in technical training programs and advocate for continuous professional development.
• Work collaboratively with Regional Service Managers and dealer partners to identify capability gaps and training opportunities.

Industry and Stakeholder Engagement

• Build and maintain relationships with government bodies, training organizations, educational institutions, and industry associations.
• Support the development of apprenticeship, trainee, and technician recruitment pathways.
• Represent Mercury Marine in industry training and workforce development initiatives where appropriate.

Internal Support and Technical Expertise

• Deliver technical product training and knowledge transfer sessions to internal teams as required.
• Provide subject matter expertise and training support to Regional Service Managers, and other internal technical personnel( MercTech), and the Dandenong Workshop.
• Support the successful launch of new products by ensuring relevant training materials and programs are available.

Training Facility Management

• Manage the operation and ongoing development of the centralized training facility.
• Ensure training equipment, tools, engines, and learning resources are maintained and fit for purpose.
• Identify opportunities to enhance training delivery through technology, equipment upgrades, and improved learning experiences.

Qualifications and Experience

Essential

• Completion of Trade Certificate or Diploma in Marine or Automotive Mechanics.
• Certificate IV in Training and Assessment (TAE), studying towards or willingness to obtain.
• Minimum 5 years’ experience within the marine, automotive, technical service, or related industry.
• Experience delivering technical training, coaching, or workforce development initiatives.
• Strong administrative and organizational skills with experience managing learning systems, records, and reporting.
• Excellent communication, presentation, and stakeholder engagement skills.

Desirable

• Experience working within a dealer or distributor network.
• Knowledge of marine products, propulsion systems, or technical service operations.
• Experience working with online learning management systems.

Key Competencies

• Training & Facilitation
• Stakeholder Management
• Leadership & Influence
• Planning & Organization
• Communication & Presentation
• Data Analysis & Reporting
• Continuous Improvement
• Problem Solving & Decision Making
• Customer Focus

Special Requirements

• Willingness to travel domestically and occasionally internationally.
• Ability to work flexible hours when supporting training programs across multiple locations within ANZP region.

If you are a technical training professional with aspirations to further your career in a progressive multinational company, we encourage you to apply using the link or by sending an expression of interest supported with your latest Resume to ***email_hidden***

Closing date for applications is the 7th of August 2026.

Please note that applications from agencies will not be considered for this role.