Glasshouse - Expression of Interest

About The Opportunity

At PMHC every employee plays a part in ensuring we work together to achieve positive outcomes for our community. We are looking for passionate and energetic people to join our Casual team at the Glasshouse, the arts and cultural heart of Port Macquarie where we bring world-class entertainment to the regional community.

Located in the heart of Port Macquarie, the Glasshouse is home to a theatre, Regional Gallery, studio, Visitor Information Centre, gift shop, conference and meeting facilities, and heritage displays. To be successful in these roles you will be personable, bring positivity and thrive working as part of a team delivering exceptional customer service to our patrons. We provide short shifts with manageable workloads and flexible hours that fit around your schedule. All staff engaged at the Glasshouse must have a current Working with Children Check.

Previous experience in hospitality, entertainment venues, arts, and creative industries would be beneficial (but not essential).

Available Opportunities May Include

Front of House

Reporting to the Front of House Coordinator, the casual Front of House casuals are responsible for the safety, security comfort, and service of patrons. The role of Casual Front of House Staff member requires delivering a consistently high level of efficient and friendly customer service at the Glasshouse venue and events.

On a Typical Day This Role Will

• Welcome patrons to the venue, answer enquiries and communicate event information (theatre and gallery)
• Deliver food and beverage services during events and functions (RSA required)
• Maintain exceptional standards of presentation in the Front of House areas of the Glasshouse
• Ticket check and usher patrons
• Ability to stand or sit for long periods of time at an assigned post

Starting salary of $38.43 Per Hour + Penalties + Superannuation with the opportunity for competency-based progression.

Back of House

Under the direction of the Back of House Coordinator the casual BOH Technicians assist in the setup and operation of the technical requirements of all Glasshouse events. These roles include many duties in the back of house area including loading in and out, audio visual, lighting, audio and staging.

Starting salary of $39.94 Per Hour + Penalties + Superannuation with the opportunity for competency-based progression.

Benefits

• Uniform provided
• Discounted gym membership through membership to Fitness Passport
• Career development opportunities
• Annual salary increase as per the Local Government (State) Award 2026 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

Interested in Applying?

Please complete the application form below and upload a copy of your resume and cover letter.

Applications submitted as an expression of interest will be considered for casual and temporary roles (less than 6 months). If you are interested in an advertised role, you must submit an application specifically for the role.

Please note that this talent pool is current until 30 June 2027 only. After this date you will need to reapply.

About The Port Macquarie Hastings Region

The region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role, please email ***email_hidden***

Interested in Applying?

Click 'Apply now' to create an account and complete the application form. You'll be asked to answer questions and upload a copy of your resume and cover letter.

Documents should be submitted in PDF format.

At Port Macquarie-Hastings Council, we believe that diversity makes us stronger. We are committed to creating a workplace that reflects the vibrant community we serve—where everyone feels welcome, respected, and empowered to thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, culturally and linguistically diverse individuals, and members of the LGBTQIA+ community.

If you require any adjustments during the recruitment process or in the workplace, please contact us at ***email_hidden***.

Notes

Please upload documents in PDF format.

We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.

PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).

Please regularly check your 'junk mail' or ensure our email address [email protected] and Pulse email [email protected] is set to 'trustworthy'.

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.