Account Manager (Social Media)

Wanted: Account Manager for Social Media Marketing

Do you live and breathe social media and want to work in a fun, fast-paced environment where creativity and strategic come together? Are you looking to move up from a junior role into one with client-facing responsibilities and exciting national and global brands? You might be our newest Account Manager!

We are currently looking for a Social Media Account Manager with a minimum of 2+ years experience working either agency or client-side in a similar role. This role will see you working across a number of FMCG, retail and e-commerce brands in our portfolio, managing the delivery of end-to-end social media marketing services. Our ideal candidate is a natural people-person, excellent at managing multiple projects/clients at once, and has a strategic mindset.

The opportunity is full-time and based from our office/studio in Prahran.

Your key responsibilities may include

• Account Management: As the point-of-contact between Milkbar and your folio of clients, you will be confident as our team’s representative. You’ll be a strong, detail-oriented communicator and responsible for presenting ideas, digesting briefs and nurturing long-term relationships with external stakeholders. This can take many forms including leading WIP meetings, presenting scope-of-works, internal stakeholder comms and feedback management.
• Social Media Strategy: You will understand the in’s and out’s of branded social media marketing and be comfortable helping us to craft considered and thoughtful social media strategies that meet client briefs and business objectives - ultimately generating ROI for our clients.
• Social Media Platform Management & Content Creation: You’ll be responsible for executing the day-to-day on platforms including Meta (Instagram and Facebook) and TikTok. You’ll be working with our team to create and deliver social media content schedules for our clients – including copywriting, ideation, basic digital design elements and posting. Any additional content creation experience or skills (such as mobile video editing, Photoshop or Canva skills, etc) are advantageous, and we can tweak the role to include more or less hands-on content creation.
• Social Media Paid Advertising & Reporting: Experience in Meta and TikTok Ads Manager is advantageous. You must be comfortable working with budgets and understanding how to interpret advertising results and data to generate campaign reports with meaningful insights and learnings.
• Creative Ideation: You’ll have a natural love and appreciation of commercial and branded marketing and are a creative thinker who can come up with exciting and fresh content ideas that provide solutions to our range of clients.

Key skills include

• Previous social media experience – agency or client-side
• Ability to work at a cracking pace and juggle multiple balls at once (seriously, it’s a cracking pace)
• Excellent verbal and written communication skills - you love working with people and know how to hold a room's attention
• A go-getter with a proactive attitude and willingness to ‘roll up the sleeves’
• Genuine passion for digital and social media marketing
• A natural eye for design, branding and aesthetics
• A team player who will enjoy our culture and bring positive vibes to the team!

About Milkbar

Milkbar Digital is a boutique social media marketing + creative content agency located in the heart of Prahran. We have a fun relaxed office culture (dogs included) and work with a number of exciting brands across the food, fashion and retail spaces. Check out our TikTok for an idea of what it’s like to work at Milkbar.

Working at Milkbar offers a lot of exciting rewards for its employees, including but not limited to:

• An additional 5 days of paid annual leave per year
• A weekly WFH day
• Quarterly team building activities
• Personal professional development budgets
• Healthy work/life balance
• Lots of workshops and opportunities to skill share & grow
• Good people, good snacks, good times

We pride ourselves on having a list of clients we’re excited about and a supportive management program to help you achieve your professional goals. We are incredibly proud of our team, past and present.

To apply for this role, please submit your CV and cover letter explaining why you think you’re our next Social Media Account Manager to both Sam Sidney at ***email_hidden*** and Katina Rosker [email protected]

Please also include answers to the following 3 questions:

• What is it about Milkbar that makes you feel excited about potentially joining our team?
• What is your current salary and what remuneration package would you be looking for?
• What is your proudest achievement in work or just in life, so far?

Do include links to previous examples of work or portfolios, if applicable.

Please note - only applications via e-mail will be reviewed.

Due to the number of applicants, we may not respond to everyone – sorry!

We welcome all walks of life at Milkbar Digital and consider ourselves a very inclusive and diverse workplace. If you have some but not all of the necessary skills listed, please consider applying anyway - skills can be highly transferrable and we don't want you to sell yourself short!