Paid Ads Manager

Paid Media Manager | Account Manager

Part-Time OR Full-Time | Hybrid

Salary: $75,000-$85,000 + super (depending on experience)

Jampacked is growing, and we're looking for an Account Manager to be the glue between our clients and our team: someone who thrives on relationships, keeps projects moving, and genuinely cares about the brands they work with.

This is a client-first role: someone confident in front of clients, comfortable owning the day-to-day of an account, and ready to contribute to a team that values both structure and creativity.

The Role

You'll manage the relationship and delivery experience across a portfolio of clients, including product-based businesses, wholesale brands, retail brands and growth-focused companies.

You'll be responsible for:

• Owning management and optimisation day-to-day client accounts
• Coordinating between clients and our internal paid media, organic social, content and creative teams
• Managing timelines, deliverables and expectations across multiple accounts
• Supporting client reporting and check-ins, translating performance into clear updates
• Briefing internal teams accurately based on client goals and feedback
• Spotting opportunities to grow accounts and strengthen retention
• Quality-checking work before it reaches the client

What to Expect

• Remote or Hybrid Role, whatever you prefer
• A supportive, passionate and kind leadership team, genuinely invested in your growth
• A wholesome + high-performing internal culture
• A CEO who is serious about flexibility, work-life-balance and growth

This is a hands-on role with real client ownership.

About You

You are:

• Experienced (2–4 years in account management or client services, agency experience highly regarded)
• Confident managing multiple client relationships at once
• Comfortable talking through performance and results, even if you're not the one executing the strategy
• Calm and clear in client conversations, especially the tricky ones
• Highly organised, with strong follow-through and attention to detail
• A natural relationship-builder who clients trust and enjoy working with

You understand that great account management isn't just project coordination — it's about being genuinely invested in a client's success.

About Jampacked

Jampacked is a female-led creative & performance-driven digital agency.

We combine:

• Paid media
• Organic social media
• Creative strategy
• Content production
• Email + SMS marketing

We're an all-female, boutique and high impact team with big energy: specialising in content creation, social media marketing, ad creative, and performance marketing.

We don't believe in surface level work or high-volume client churn. Instead, we partner with a select handful of brands at a time and truly become part of their world... their go-to creative team, their sounding board, and often their secret weapon.

It's this close and collaborative way of working that lights us up. We build real relationships, earn real trust, and get to make a real impact. If you're someone who loves going all in, thrives on collaboration, and wants to create work that actually matters… you'll feel right at home here.

We're not just looking for someone to fill a role. We're looking for someone who wants to buy into the bigger vision of Jampacked. Someone who's excited to join the team, bring fresh energy, and help us deliver an outstanding client experience across some truly incredible brands.

What You'll Get

• A core and meaningful role within a growing agency
• Direct collaboration with leadership
• Real autonomy and trust
• Remote flexibility (Sydney-based candidates preferred)
• 4 weeks of "Nomad leave" per year (work from where ever you want)
• A clear pathway to growth as the department expands
• A competitive salary
• An epic new HQ we've just moved into!

How to Apply

Email your resume and cover letter to ***email_hidden***

In your application, please include where you're based, the types of accounts/clients you've managed, and whether you have agency experience.

Can't wait to meet you!