Project Manager | Client Onboarding & Risk Assessment Uplift

This is offered as a 12-month Maximum Contract opportunity.

There's real craft in turning complexity into clarity — especially when it means redesigning the systems and processes that sit at the heart of how a firm operates. As a Project Manager at PwC, you'll bring your proven experience leading multi-discipline programs to drive the optimisation and uplift of our Client Engagement Lifecycle, based in Sydney / Gadigal or Melbourne / Naarm. You'll lead end-to-end delivery across onboarding and risk assessment redesign, partnering with stakeholders across internal functions to shape solutions that balance efficiency, risk outcomes, and operational excellence.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

• Lead translation of complex risk and operational challenges into clear problem statements and prioritise uplift initiatives based on value, efficiency and risk outcomes.

• Lead solution analysis by partnering with stakeholders to explore, develop, and test fit-for-purpose onboarding pathways and workflow improvements.

• Support the development of business requirements, including clear scope, acceptance criteria, and traceability to business and risk outcomes.

• Lead solution design for onboarding and risk assessment processes by overseeing and quality assuring the redesign, simplification and optimisation of end-to-end workflows.

• Lead operating model design activities to support streamlined onboarding pathways, clearer accountability, and improved decision-making.

• Capture and consolidate broad perspectives to ensure business, client, risk, technology and operational requirements are reflected in the target-state design.

• Lead alignment between global standards, regulatory obligations, and local business requirements to ensure fit-for-purpose solutions.

• Lead delivery of roadmap development and monitoring through integrated implementation plans across interconnected risk and technology initiatives.

• Actively identify and manage cross-functional dependencies, risks, constraints and impacts associated with process redesign.

• Lead and drive execution through implementation, monitoring progress against milestones, and reporting on risks, issues and benefits of realisation.

• Work and operate comfortably at both strategic and delivery levels.

• Lead and manage direct and matrix-ed resources across the business.

What we’re looking for:

Core skills

• Proven project management experience delivering complex, multi-discipline programs.

• Strong stakeholder management skills with the ability to engage and influence diverse internal teams and senior leaders effectively.

• Solid understanding of risk management, preferably within professional services or highly regulated industries.

• Excellent organisational, communication, and problem-solving abilities with a proactive, solution-oriented approach.

Desirable skills

• Experience in client delivery and/or a professional services firm environment.

• Proven experience of identifying, shaping and implementing automation or AI agentification solutions.

Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

What you’ll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.

• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.

• Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together.

• Clear paths for career progression supported by continuous learning and leadership development.

• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.

• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a Project Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.