Course Coordinator

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About The Role

The Salvation Army is seeking a highly organised and proactive

Course Coordinator to support the delivery of vocational education and training programs. This role is responsible for coordinating training activities, managing student administration, engaging with key stakeholders, and ensuring compliance with RTO requirements to deliver an exceptional learner experience.

The role is a fixed term (6 months) full time based in Sydney/Melbourne.

Key Responsibilities

• Coordinate vocational training programs to meet learner, employer and organisational needs.
• Support the development and continuous improvement of training and assessment strategies and materials.
• Liaise with trainers, students, eLearning specialists and internal stakeholders to ensure effective program delivery.
• Manage sales enquiries, student enrolment and orientation
• Monitor student progress, maintain accurate records, manage enrolments, and issue credentials.
• Respond to enquiries professionally and provide exceptional customer service.
• Build and maintain strong relationships with trainers, learners, external partners and government stakeholders.
• Contribute to quality assurance, compliance, reporting and continuous improvement initiatives.

About You

You are an organised and detail-oriented professional with strong administration, coordination and stakeholder engagement skills. You thrive in a fast-paced environment and are passionate about education and training. To be successful in this role you will require;

• Experience in course coordination, business administration, education or a related field.
• Demonstrated experience in vocational education and training (VET) and RTO compliance requirements is highly regarded.
• Strong communication, relationship-building and customer service skills.
• Demonstrated ability to manage multiple priorities and maintain accurate records.
• Proficiency in student management systems, learning management systems and Microsoft Office applications.
• The ability to work independently as well as in a team environment

WHY WORK FOR US?

Benefits

The Salvation Army works hard to bring hope and are making a significant difference for people in our community. Be part of a mission‑driven organisation making a meaningful impact through education and chaplaincy. In return we also offer benefits such as:

• Onsite parking
• Flexible working arrangements with hybrid working environment
• Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
• Employee Assistance Program - Independent confidential counselling service
• Purpose driven career which has positive social and sustainable outcomes
• Positively supporting and impacting the lives of others through your career contribution

How To Apply

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.