Customer Service Officer - Call Centre

Customer Service Officer

• $39 per hour casual rate
• Monday to Friday - 9am to 5pm
• 3 to 6 month project
• Truganina Location

We are seeking an experienced Customer Service Officer with call centre or outbound call experience to join a large FMCG for 3-6 months. This is a project for a product recall, so it's not sales, just following up on a database and updating information. This is a great opportunity for a CSO who is looking to be part of a professional team. This role is to start ASAP. There is also potential for a Team Leader role.

The successful candidate will be able to demonstrate the following key standards:

• Previous experience in a call centre environment, with the ability to manage a high volume of calls while maintaining professionalism
• Support and collaboration to the greater Customer Service Team
• Service outbound calls to customers, providing timely support and effective resolution of inquiries and issues
• Maintain accurate and detailed records of customer interactions and transactions
• To co-operate by willingly participating and supporting team decisions, being a good team player.

Qualifications And Skills

• At least 1-2 years in a similar customer service role
• Polished & professional phone manner
• Clear & concise communication
• Highly organised
• Strong data entry skills

If you feel that you meet the above mentioned criteria, please apply now or email Stuart at ***email_hidden***

Only shortlisted applicants will be contacted.

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services