Occupancy Planner

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

This Role: The Occupancy Planner will lead the collection and analysis of business, occupancy, and space data, prepare occupancy recommendations and presentations, support client move requests, and deliver regular reports.

Essential Duties and Responsibilities

Track and manage space and occupancy data within relevant technologies.

Develop space solutions by analyzing occupancy, utilization, and space data.

Handle tactical occupancy planning (e.g., space planning, block and stack plans) and prepare options/recommendations.

Collaborate with the occupancy planning team on strategic solutions for campus/building forecasts and concerns.

Work with facilities management teams on projects related to moves, space audits, occupancy, vacancy, and change management.

Facilitate transfer of approved occupancy plans to MAC (Move, Add, Change) team for implementation.

Ensure accurate reporting using IWMS tools and maintain key relationships for seating assignments.

Identify proactive needs, troubleshoot deficiencies, and implement best practices.

Manages PA space/occupancy data (supply/demand, growth, allocation).

Main content POC for all country PAs/Groups/Teams. Develops site Stacking Plan options.

Tracks reorganizations and demand changes. Manages RRU and team updates.

Updates monthly portfolio review and commentary.

Quarterly SFT forecast review to assess demand-supply risk and plan proactively.

Develops strategy deck components for site strategy and forecasted demand.

Collaborates with MAC/Ops for seamless plan/project delivery.

Reviews new project requests and business feedback.

Creates and maintains planning project records.

Responds to GUTS tickets. Conducts regular data quality governance.

Accountable for MMR and all Adhoc reporting

​Additional Duties And Responsibilities

Partner with project and construction teams on large relocations/restacks.

Provide guidance and advocate best operational practices for the region.

Escalation point for country site services managers and facilities managers.

Review Regional Reporting processes and metrics.

​Key Performance Measures

Timeliness and creativity used to resolve issues

Proactive initiatives to streamline business processes

High level of accuracy in all work output

Demonstrate flexibility to support client service delivery and new tasks as needed

Sound understanding of the Scope of Work to avoid / minimize scope creep

Experience & Qualifications

Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field

Min. 8 years work experience in project, facilities and occupancy management

Prior experience in space/occupancy planning at a strategic level and experience with office interior renovations is desirable

Knowledge on AutoCAD and CAFM systems is desirable

Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.)

Skills

Excellent English written and oral communication skills

Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs.

Excellent organizational skills - able to balance daily demands with driving projects that support growth

Excellent attention to detail when maintaining documents and dealing with data

Team player and work as ONE TEAM

Competencies

Experience handling multiple demands and an understanding of financials

Accurate with attention to detail and a strong work ethic

Relationship building at all levels

Ability to collaborate with others as well as work productively on your own.

Proactively bring solutions to management

Behaviors

Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture

Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive

Helps others - Builds relationships, actively collaborates, helps others succeed.

Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient

Business first - Focuses on customers and clients, business/financial acumen, JLL first

Inspire - Inspire others, creates vision and strategy, energises other

What we can do for you

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply now and quote AB REQ519814

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.