Business Development Manager

Business Development Manager

Just Better Care Eastern Suburbs | Mascot, NSW

Just Better Care Eastern Suburbs is seeking a compassionate and dedicated Business Development Manager to join our caring and dynamic team based in Mascot, NSW.

Just Better Care provides in-home disability and aged care services, supporting people to live independently. We believe people of all ages and abilities deserve access to the support and resources they need to live where and how they choose. At Just Better Care, we CARE about both our customers and our team.

Our office supports four territories across Sydney Metro: Eastern Suburbs, Inner West, Sutherland, and St George.

Why Join Us

• Join a close-knit team of friendly, supportive professionals
• Strong focus on career development and ongoing training opportunities
• Genuine investment in your growth and success with full support provided
• Competitive salary offered for the right candidate
• Regular team events including lunches, dinners, afternoon teas, birthdays, and celebrations
• Flexible and balanced work arrangements supporting community-based care

What You Will Need

• Minimum 2 years of relevant experience as a Business Development Manager within the community services sector, including experience in health, aged care, for-profit, or related community service.
• Goal-oriented mindset with a self-motivated drive to achieve growth & performance targets.
• Strong interpersonal skills and ability to build positive relationships with diverse stakeholders.
• Commercial acumen to identify and capitalise on growth opportunities.
• Proficiency in time management, planning, and communication.
• Familiarity with CRM systems (e.g. Salesforce, Mail Chimp) and Microsoft Office suite
• Possession of a current NSW Driver's License and willingness to travel.
• Compliance with relevant NDIS screening checks/Criminal Record Check

About You

• Caring, compassionate, and friendly
• Strong verbal and written communication skills
• Reliable, dependable, and professional
• Strong relationship management and interpersonal skills
• Confident in problem solving and negotiation
• Able to work effectively within a team environment

Key Duties & Responsibilities

• Collaborate with the team to establish growth-oriented objectives and devise strategies to expand our customer base and achieve growth targets.
• Identify and explore new market opportunities, develop plans, and execute initiatives to drive growth in untapped markets
• Identify and implement targeted marketing campaigns to support sustainable business growth in established markets & programs
• Conduct market research, pursue potential leads, and guide them through the process
• Establish and maintain relationships with key organisations to facilitate partnership opportunities.
• Manage existing relationships with partner organisations/brokers, review contracts, and identify upselling opportunities in consultation with management.
• Represent Just Better Care at industry expos, networking events, and community forums to build relationships and generate referrals.
• Develop and maintain strong connections with industry stakeholders to support business growth.
• Devise and execute marketing and branding strategies aligned with business objectives to achieve KPIs.
• Develop targeted communications to enhance brand awareness, and generate enquiries to drive lead generation
• Optimise Customer relationship management (CRM) systems i.e. Salesforce to drive contact strategies and derive customer insights from targeted marketing efforts.
• Prospect for new business opportunities by networking, cold calling, advertising or other means of generating interest.
• Develop a rapport with new business opportunities, and set targets for growth and provide support that will continually improve the relationship.
• Grow and retain existing accounts by presenting new solutions and services to partner organisations.

Possible starts with you!