Transaction Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Title: Transaction Manager

Business unit: Work Dynamics

Reporting to: CRE Director (or alternative)

Key stakeholders: Business Development Managers, Senior Transaction Manager, and Client Network Operations Team

Duties & responsibilities

We are seeking a dynamic and results-driven transaction Manager to drive the expansion of Australia Post's parcel locker network through strategic partnerships with key property owners, managers, and occupiers. The successful candidate will play a pivotal role in negotiating, and securing prime locations for our parcel locker installations, contributing significantly to the growth and market presence of this iconic Australian brand.

This role demands close collaboration with Network Operations to ensure all potential locations meet stringent suitability and safety criteria, and to strategically prioritize the roll-out. This collaborative approach guarantees that our expansion strategy is not only ambitious but also practically achievable, focusing on securing optimal locations that satisfy all necessary criteria for successful implementation.

The Transaction Manager will be responsible for ensuring negotiated outcomes meet established KPIs. Co-ordinate the preparation of lease and licence documentation

Analyse retail market trends and undertake due diligence across Assets to inform leasing strategies

In-depth knowledge of real estate market dynamics

Evaluate potential site locations for business strategy within the portfolio

Coordinate and collaborate across functional workstreams with Projects, Operational management teams to ensure efficient and cost-effective outcomes for the client

Develop and maintain Industry relationships within Government and Private Investor sectors

Cross Functional meetings with Key Stakeholders and Commercial Partners, whilst strategically driving performance and accountability of the Program with optimal due diligence and exceptional lease negotiations

Reporting and data management will be crucial, ensuring the programme team maintains full transparency of the pipeline and the success of various market segments. The ideal candidate will be adept at synthesizing complex data into actionable insights, driving informed decision-making across the organization.

This position offers a unique opportunity to play an integral role in a high-impact initiative that enhances Australia Post's service offerings and reinforces its position as a leader in innovative logistics solutions. The successful candidate will blend strategic thinking with operational acumen, fostering partnerships that drive transactional outcomes and success in the evolving landscape of parcel delivery.

What this job involves

Drive Australia Post's parcel locker network through strategic partnerships and transactional conversion

Identify and engage with key property owners, managers, and occupiers for potential parcel locker locations

Collaborate Operations teams to drive and progress transactional outcomes

Manage relationships with existing property partners to maintain and drive the implementation of Parcel lockers across their portfolio network

Coordinate cross-functional efforts to ensure smooth implementation of new parcel locker locations

Manage License instructions to the Paralegal teams, ensuring KPIs for negotiated outcomes are met supporting negotiations to secure prime locations for parcel locker installations

Oversee the timely installation of parcel locker locations across Australia by managing cross-functional efforts to ensure smooth implementation of new parcel locker locations

Adopt the SalesForce transactional platform and maintain comprehensive reporting on pipeline and parcel locker status

Regularly report to management on progress, challenges and opportunities for the expansion program.

Stay informed about industry trends, competitor activities, and potential partnership opportunities

Contribute to the strategic direction of Australia Post's parcel locker network expansion

This role requires a blend of strategic thinking, operational understanding, negotiation skills, and the ability to manage multiple stakeholders effectively.

Performance objectives

Successfully identify locations that result in the team achieving 35 Parcel locker installations per week

Identify and address bottlenecks in the process and work collaboratively with stakeholders to improve and resolve

Maintain a healthy pipeline of parcel locker location opportunities

Actively encourage an environment that supports being responsible for improvement, teamwork, cooperation, performance excellence and personal success.

Key skills

Exceptional negotiation skills, demonstrating the ability to secure favourable terms in complex property deals and partnerships

Strong analytical capabilities with a proven track record of maintaining and managing accurate data, coupled with meticulous attention to detail

Advanced interpersonal skills, enabling effective collaboration as a key member of the wider property team and fostering productive relationships with external partners

Proficient in understanding and interpreting licenses and leases, with the ability to identify key terms and potential risks

Demonstrated ability to operate efficiently under pressure, prioritizing work effectively to meet tight operational and financial deadlines

Strategic thinking and problem-solving skills, with the capacity to review, brainstorm, and implement innovative processes and policies to ensure best practice

Excellent written and verbal communication skills, adept at tailoring messages to diverse audiences

Proficiency in relevant software tools, including CRM systems, data analysis platforms, and project management software

Market intelligence gathering and analysis skills, staying informed about industry trends and competitive landscapes

Stakeholder management expertise, balancing the needs and expectations of various internal and external parties

Resilience and perseverance, maintaining a positive attitude and drive in the face of challenges or setbacks

Qualifications

5+ years of experience in transaction management and leasing, preferably in logistics or real estate

Demonstrated ability to work collaboratively across departments, especially with technical and operational teams

Excellent communication skills, with the ability to translate technical requirements into business terms for partners

Experience in project coordination involving multiple stakeholders

Preferred Qualifications

Familiarity with logistics operations, particularly in last-mile delivery or parcel management

Knowledge of property safety codes and regulations

Experience working with cross-functional teams in a technical or operational environment

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.