IT support- Intern -- Bangalore

IT support- Intern

Location : Bangalore

Experience : Fresher

Education : BCA, B.Sc, Diploma

Role

Key Responsibilities

• Provide first-level technical support for hardware and software issues.
• Install, configure, and troubleshoot Windows and Linux operating systems.
• Assist end-users with system, network, and application-related issues.
• Perform system updates, software installations, and patch management.
• Maintain IT asset inventory and documentation.
• Support basic networking tasks and connectivity troubleshooting.
• Escalate complex issues to senior IT staff when required.
• Technical Support: Diagnose and resolve software, hardware, network, and printer issues, providing on-site "hands-on" support or remote assistance.
• Asset Management: Install, configure, and upgrade desktop operating systems (Windows/Mac), applications, and hardware components.
• System Maintenance: Perform routine maintenance, patching, and imaging of systems to ensure security and functionality.
• User Training: Provide basic training to users on hardware and software operations.

Eligibility Criteria

• Diploma holders or Graduates (Freshers welcome)
• Strong understanding of Windows and Linux operating systems
• Basic knowledge of hardware troubleshooting
• Good communication and problem-solving skills
• Willing to relocate to Bengaluru (if not currently based here)

Required Skills

• Technical Skills: Proficiency in Windows 10/11, macOS, Microsoft Office 365, Active Directory, Azure AD, and VPN troubleshooting.
• Hardware Knowledge: Experience with laptops, desktop peripherals, and networking equipment (routers/switches).

Physical Requirements

• Must be able to lift, move, and install computer equipment, often requiring travel to different workstations or offices.

Preferred Qualifications

• Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
• Prior internship or practical exposure in desktop/technical support (added advantage).

MAXVY Technologies is seeking a motivated and detail-oriented Desktop Support Intern to join our IT team. This opportunity is ideal for diploma holders or non-engineering graduates who are looking to gain hands-on experience in IT infrastructure and desktop support.

Salary : Unpaid