Retail Team Leader

About Krispy Kreme

At Krispy Kreme, we don’t just make doughnuts – we create moments of joy. Since opening our first store in 2003, we have been spreading smiles across Australia and New Zealand with our handcrafted, melt-in-your-mouth treats.

About the Role

Love leading from the front and bringing out the best in your team? This could be your moment. As a Team Leader, you’ll be right in the action - guiding your team through busy shifts, creating feel-good customer experiences, and helping the store run well. You’ll be supporting your team, solving problems in the moment, and bringing the energy that keeps everything moving. It’s fast-paced, hands-on, and full of opportunities to make an impact - every single shift.

What are you responsible for?

• Owning the shift and keeping the energy high

• Leading your team in the moment - coaching, supporting, and jumping in where needed

• Creating feel-good customer experiences that leave a lasting impression

• Keeping the store running smoothly, on track, and on target

• Bringing our standards to life - from product quality to store presentation

• Championing safety, teamwork, and doing things the right way

• Driving results while making every shift a great one for your team and customers

What’s In It For You

• A fun, fast-paced environment where every shift is different
• A supportive team culture that feels like more than just work
• Opportunities to build leadership skills and grow your career
• Hands-on experience leading teams in a globally loved brand
• Flexible working options to suit your lifestyle
• Sweet perks including product discount via our KK Mixer

What We're Looking For

• A natural step-up leader who enjoys guiding others and leading by example
• Someone who thrives in fast-paced environments and keeps calm under pressure
• A passion for delivering great customer service and creating positive moments
• A team player who builds positive, inclusive, and high-energy environments
• An understanding of operational standards, safety, and what great looks like in-store

Why Join Us?

At Krispy Kreme, you're not just taking a job - you're joining a movement of joy-makers, community-shapers, and wonderfully original people. Come for the doughnuts, stay for the culture. Apply today!