IT & Infrastructure Manager

Make tech a force multiplier

We’re looking for an IT & Infrastructure Manager who sees technology as a business enabler, not just something to maintain.

In this role, you’ll own our IT environment end to end, from infrastructure and platforms to the employee experience, and turn technology into real impact: faster ways of working, less friction, smarter decisions, and meaningful AI adoption.

You’ll lead a small team while staying hands-on, partnering across the business to turn capability into outcomes. If you want to drive change, not just keep the lights on, this is the role for you.

What you’ll bring

• Proven experience in IT infrastructure and operations with hands-on delivery across cloud and on-prem
• Strong expertise across Azure and the Microsoft stack
• Experience with both Windows and Linux environments
• Solid networking and connectivity experience
• Experience leading small teams while remaining technical and hands-on
• Strong troubleshooting skills with excellent stakeholder communication
• Demonstrated ability to drive adoption of new technologies such as automation or AI
• Experience deploying or owning Microsoft Copilot is highly desirable
• Understanding of security and IP implications of AI rollout
• Exposure to compliance, risk, and regulatory environments
• A commercial, outcome-focused mindset with a track record of improving user experience and business performance

What you’ll be responsible for

Run and evolve IT operations

• Own IT operations across infrastructure, systems, networks, and end-user environments
• Deliver a seamless, reliable, and responsive technology experience for all employees, including executives
• Lead the service desk experience end to end, partnering with the MSP for L1 and L2 while owning L3 and L4 support
• Act as the escalation point for complex issues and ensure fast, high-quality resolution

Own and optimise infrastructure

• Manage our hybrid environment, cloud and on-prem
• Oversee Microsoft ecosystem including Azure, Entra ID, Intune, Purview, Exchange, and Defender
• Maintain Linux and Windows environments, with HPC or EDA experience a plus
• Own patching, upgrades, monitoring, performance, and capacity planning
• Manage storage, backups, disaster recovery, and connectivity including WAN, LAN, and remote access

Lead people, vendors and performance

• Lead and mentor a small IT team
• Own vendor, MSP, and partner relationships including contracts, procurement, and budgets
• Improve IT service management practices across incident, problem, and change processes

Drive business impact through technology

• Identify and deliver initiatives that reduce friction, improve efficiency, and lower cost
• Champion Microsoft Copilot and lead AI adoption across the organisation
• Partner with teams to turn AI into practical use cases and measurable productivity gains
• Lead AI initiatives with strong awareness of security and IP risk
• Improve how knowledge is stored, connected, and accessed across the business
• Support integrations and automation that remove manual work

Ensure risk and compliance alignment

• Ensure IT operations meet regulatory and compliance requirements
• Partner with Information Security and the broader business to manage technology risk

Why join us?

• Be part of a deep tech environment pushing boundaries, without needing a research background in quantum physics
• Volunteer leave to give back to a cause that has meaning for you
• Eligibility to participate in our Employee Incentive Program
• Own the function with end-to-end accountability across IT operations and experience
• Work directly with the business to shape how technology is used
• Lead meaningful adoption of Copilot and AI across the organisation
• Combine strategy and hands-on technical delivery
• See the direct impact of your work on how the business operates