Join Uber as a Process & Driver Access Associate

Uber is seeking a detail-oriented professional to manage systems and investigate performance trends within our Core Operations team. This role is built for a structured problem-solver who excels at maintaining data accuracy and improving internal tools.

Role: Process and Driver Access Associate

Location: SYD with hybrid work options available.

Start Date: ASAP

Contract: 12 months

Pay rate: $40.84p/h - $44.42p/h plus super (based on experience)

Shift times: Monday - Friday; 9am - 5pm

Your Role: Drive Projects. Build Process. Deliver Impact.

What you’ll do

System Administration: Oversee internal tools and databases governing driver access, ensuring data integrity and resolving technical discrepancies.

Performance Diagnostics: Monitor key metric fluctuations to identify root causes and provide data-backed recommendations for remediation.

Compliance Execution: Lead technical compliance workstreams, utilizing advanced spreadsheets and query tools to maintain operational standards.

Product Liaison: Partner with Product teams to test and validate new onboarding features, translating operational needs into functional requirements.

Trend Analysis: Support strategic initiatives by analyzing historical performance to help shape the future of driver access.

Who You Are

Accuracy Focused: You maintain high standards for data entry, formatting, and project tracking to prevent errors.

Problem Solver: You investigate issues and attempt to resolve them independently before seeking management support.

Structured Communicator: You provide concise written updates and maintain detailed documentation for all assigned tasks.

Workflow Developer: You create checklists and procedures to manage tasks in fast-paced environments.

Consistent Reporter: You keep managers informed of project status and technical issues through regular, scheduled updates.

Qualifications

Experience: 1–3 years in operations, technology, or high-growth startup environments.

Problem Structuring: Strong ability to break down complex issues and present findings through clear visual reporting.

Technical Proficiency: High level of skill in Excel or Google Sheets and experience using SQL for data retrieval.

Education: University degree in Business, Engineering, Economics, or a related quantitative field.