Service Delivery Specialist

About The Role

Band 3 – salary from $83,108 per annum (plus super)

total package to be negotiated with the preferred candidate based on skills and experience

The role of Service Delivery Specialist is not your regular service desk or desktop support role!

This role works at the forefront of ensuring that Digital products are delivered effectively and efficiently, to meet the needs of TasNetworks and our customers.

The role will provide operational and technical support across the business, managing each service request with knowledge, professionalism and a consistent focus on excellent customer service.

The role is responsible for troubleshooting digital and hardware solutions, supporting end to end processes and driving improvements across various platforms.

About You

You will offer an adaptable yet agile approach to servicing customers, providing service delivery excellence to establish and build strong relationships across the business.

You will offer knowledge and experience in providing support in a digital function, demonstrating business knowledge and best practice in your delivery.

Your personable and ‘can do’ approach, coupled with the ability to use initiative, prioritise tasks and work across various business sites will see you succeed in this role.

We are keen to hear from all applicants with general customer service experience, who are looking to learn and grow within the role and form part of our fun and interactive Digital team!

What's on offer

The role is a Permanent full time opportunity, based out of Hobart offering an attractive remuneration and benefits package.

At TasNetworks we want to power a bright future for our people, our community and our customers. We offer a supportive work environment where safety is at the heart of everything we do.

Benefits

As an “employer of choice” we have endless stories about how amazing it is to work at TasNetworks. In addition to the great culture and support, we offer excellent employee benefits including:

• Great professional development opportunities (we have a contemporary A&D Team)
• Flexible work arrangements (we really mean it)
• Paid volunteer days (we strive to give back to the community)
• Free onsite parking (It all adds up)
• Onsite gyms (or gym rebate if unavailable) (you know, work/life balance)
• All the equipment you'll need to be successful (modern tools of trade are a must)
• We look at innovative ways to bring the best people to TasNetworks

We are proud to be work180 accredited, check us out

How to apply

Please ensure you attach a cover letter outlining how your skills and experience are aligned with this role, and a current resume. For more information about this opportunity and to acquire a position description, please click

Applications close

11:59pm Tuesday 21 July 2026, however, we will be reviewing applications upon receipt and may commence our recruitment process prior to the closing date.

For further information about the role, please contact Cameron Cooper – Service Delivery Team Leader – ***email_hidden***

TasNetworks is committed to equal opportunity and values a diverse and inclusive workforce. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people with disability, neurodivergent individuals and those of all ages.

To be eligible for this position, you are required to have Australian citizenship, permanent residence or a current valid visa that allows you to fulfil the requirements of this role. Successful applicants will undergo necessary pre-employment checks.

TasNetworks is Powering a Bright Future by delivering safe and sustainable essential services while maximising value for all of Lutruwita/Tasmania.

As Tasmania’s provider of electricity transmission and distribution services, we are committed to providing our customers with affordable and reliable electricity, while helping Australia transition to cleaner energy sources. We have 300,000 residential, business, commercial, and industrial customers, and are committed to working with our community to make a meaningful difference to the lives of Tasmanians – through and beyond the delivery of electricity and telecommunication services.

By joining TasNetworks, you will experience the difference of a company that puts customers first, values safety above all, unifies in the face of challenges, and embraces diversity and forward thinking.

Together, we are powering a bright future for Lutruwita/Tasmania.

Can you see yourself living here?

If you're considering a move, Tasmania's capital city, historic Nipaluna/Hobart, offers an incredible setting for success in this role. Located on the picturesque river Derwent, you'll be surrounded by breathtaking world heritage wilderness areas just a short distance away. Immerse yourself in a relaxed lifestyle and have easy access to iconic destinations like Mona, Port Arthur, and the historic Hobart Waterfront. Nipaluna/Hobart will provide a captivating backdrop to your professional journey.