Administration Officer - Rates

• Full time, Ongoing
• Band 4, Starting salary $72,038 plus superannuation
• Base hourly rate $36.45 plus superannuation

The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.

Greater Bendigo is an attractive region that is famous for its food and wine, and boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities. There are also high quality education and health services, a wide range of housing options, excellent rail and road networks, and Bendigo Airport has regular direct QantasLink flights to Sydney.

We provide more than 65 important services to support our community, which is heading towards a population of 200,000 by 2050. Now is a great time to join us!

The Role

In this varied role, you will provide effective and efficient administration and customer support in the day-to-day operations of the Rates team.

You will undertake a range of duties including customer support – both over the phone and email, completing financial transactions, debt collection, data entry and general administration.

About You

To be successful in this role you will have:

• Relevant administrative and customer service experience
• A customer service focus with good communication skills
• Strong attention to detail
• The ability to plan, organise and manage your time effectively
• Excellent computer skills, including Microsoft Office with the ability to learn and adapt to new software programs

This role requires a satisfactory police records check.

Benefits

• Annual salary increases | 17.5% annual leave loading
• Secure and stable employment | Generous leave entitlements
• Training & development opportunities | Discounted gym memberships

Visit our Employee Benefits website for more of our benefits.

Position Description

Click here to view the Position Description

Click here for further information on the detailed position demands (this document provides further details on the physical and psychological requirements of the position which have been outlined in the table in the position description)

Contact

If you require any further information regarding this position, please contact Jenna Grant - Team Leader Rates & Revenue, (03) 5434 6451 or Kate Stone, Coordinator Rates, (03) 5434 6019.

To Apply

Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by close of business 20 July 2026.