Coordinator, Out of Home Care

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you’re needed. Belong right here.

About the role

As the Coordinator – Residential Care, you will provide day-to-day leadership and operational oversight to Youth Workers delivering therapeutic care to children and young people who are subject to Child Protection Orders and are unable to safely live with their families. You will support your team to deliver trauma-informed, person-centred care that promotes safety, stability, wellbeing and positive outcomes for every child and young person.

Working closely with internal teams, government agencies and external stakeholders, you will oversee service delivery, provide coaching and guidance to staff, monitor compliance with legislative and organisational requirements, and contribute to the continuous improvement of our residential care services.

We are seeking a Coordinator – Residential Care to join our team in a permanent, full-time position (38 hours per week) based at our Eight Mile Plains office. While this role is primarily based in Eight Mile Plains, regular travel to our residential homes in Ipswich is required to provide operational support, staff supervision and ensure the delivery of high-quality care across our services.

The salary for this position starts from $55.72 per hour , plus superannuation and access to Anglicare Southern Queensland's generous salary packaging benefits.

Responsibilities

• Lead, supervise and support a team of Youth Workers, fostering a positive, collaborative and accountable culture focused on delivering high-quality therapeutic care.
• Coordinate the day-to-day operations of the residential service, including staff rosters, shift handovers, meetings, appointments and staffing coverage.
• Provide regular coaching, supervision and performance support to Youth Workers, while maintaining effective communication with Coordinators, the Service Manager and on-call teams.
• Oversee the development, implementation and review of Individual Child Plans (ICPs), ensuring care strategies are current, trauma-informed and responsive to each child's needs.
• Monitor and ensure accurate, timely and compliant documentation, case records, reports and portfolio management in line with legislative and organisational requirements.
• Coordinate case reviews and planning meetings with the Department of Child Safety, families and external service providers to support positive outcomes for children and young people.
• Promote and maintain a safe, stable and nurturing residential environment by ensuring compliance with child protection legislation, organisational policies and therapeutic care practices.
• Support children and young people to develop resilience, life skills and independence, while facilitating positive transitions into, within and out of residential care services.
• Monitor household budgets, petty cash, vehicles and other operational resources, ensuring financial accountability and the efficient day-to-day management of the residence.
• Role model best practice, encourage continuous improvement and professional development, and provide operational support during staffing shortages or other service delivery needs.

About You

To be successful in this role, you will bring:

• Hold a current Blue Card (Working with Children Check) .
• Hold a current Licensed Care Service (LCS) certification.
• Hold a current Queensland Driver Licence .
• Possess a qualification in Behavioural Science, Social Science, Human Services, Community Services, Social Work or a related discipline, together with significant experience in residential care, child protection or a related field.
• Ability and willingness to travel between residential facilities to support service delivery.

Why you will love working with Anglicare Southern Queensland

• Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row.
• Know your role is making a real difference supporting Queenslanders in need.
• Value-driven organisation rooted in Love, Care, Hope & Humility.
• Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
• Novated Lease – pay for your car and running costs with pre-tax dollars!
• Corporate Health Insurance Discounts with Bupa and Medibank.
• Benefits App – Discounts and cash back at retailers (Woollies, Big W, Myer & more!).
• Referral App – $1 for each time you share a job and up to $300 for a successful referral.
• Wellbeing App – Mental, Physical and Financial wellbeing support.
• A culture of recognition with our Annual People Awards.
• 24/7 Employee Assistance Program & Pastoral Care Support.

What’s next?

Apply now and send us your most recent CV.

We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Grace – gsharma2 @anglicaresq.org.au

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ; communities, people with disabilities and people with a lived experience of mental health issues. We promote a child-safe environment and are committed to providing on-going care and protection