Rating Officer - Specialist

Are you ready to take the next step in your career and build your expertise in local government? The Hills Shire Council is looking for a motivated and detail-oriented individual to join our Rates Team in a specialist support role. In this position, you will play an important part in delivering accurate, efficient and customer-focused rates services to our community. You will be involved in processing, monitoring and administering Council rates and annual charges, responding to customer enquiries, maintaining accurate records and supporting database management. This is a great opportunity to contribute to a supportive team while developing your knowledge of Council policies, procedures and rating requirements under the Local Government Act and Local Government General Regulations.

Working with us

At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community.

What this role looks like

• Process rates related activities, including but not limited to:

• Notices of sale

• Processing and issue S603 Certificates

• Waste management charges

• Direct debit applications & payment processing

• Assessment of ratepayer overpayments & processing of refunds

• Pensioner rebate processing & validation

• Reconciliation of Rating System to Rates General Ledger Accounts & Valuer General Valuations

• Investigate and maintain returned rate notices/mail

• General rating tasks and enquiries & Investigations

• Driver’s License (Class C) – NSW

• 3 + years rating experience in Local Government

• Intermediate skills in Excel and Microsoft Office Tools

• High level communication and organisation skills including correspondence, analytical & interpersonal skills

• Attention to detail and a high level of accuracy.

• A thorough knowledge & understanding of Local Government Rating Legislation, Valuation of Land Act and other related legislation

Benefits of working with us

Competitive rates starting from $110,227.59 per annum, (including superannuation and allowances), paid weekly, paid training to keep your skills up to date, opportunity for bonus payments, discounted membership Fitness Passport, free on-site undercover parking, onsite café, modern office and an active Social Club.

Next steps

Please review the Position Description available on Council’s Careers Page, Careers at Council and submit your application online by 5pm on Friday, 17 July 2026. As applications will be assessed upon receipt, early submission is encouraged, and you may be contacted prior to the closing date.

You can also request adjustments throughout the recruitment process to set you up for success. If you require any adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at ***email_hidden***.

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at ***email_hidden***

Offers of employment will be subject to following pre-employment checks: Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position.