Office Attendant & Courier

SAGICOR FINANCE INC.

POSITION DESCRIPTION & PERFORMANCE STANDARDS

Company: Sagicor Finance Inc. (SFI)

Position Title: Office Attendant & Courier Reports To: Sales & Operations Manager

Department: Administration

NATURE AND SCOPE OF FUNCTIONS

To provide quality service to all customers – both internal and external – and to demonstrate a positive professional image in accordance with Sagicor’s established standards.

KEY DUTIES AND RESPONSIBILITIES

Administration

• Sort, stamp, deliver mail to and collect mail from various businesses and the Post Office.
• Sort, record and distribute incoming mail to the Sales & Operations Manager daily.
• Maintain the archives in a manner that will allow for documents to be easily retrieved.
• Assist team to retrieve documents from archives, under dual control as requested.
• Assist team to prepare obsolete documents and/or records for destruction.
• Purchase, stationery, canteen and janitorial supplies and liaise with team on stock levels to ensure they are replenished prior to being depleted.
• Arrange the conference room to facilitate meetings or training sessions and prepare meeting areas for off-site meetings.
• Assist team with the set-up of marketing events in the office and outside of the office, this will include setting up feather banners, tents and furniture as required, as well as taking down the items after the event.
• Assist with the movement of property, furniture, and equipment around the office.
• Assist with securing the premises during opening hours.
• Assist the front office team in welcoming persons to the office and directing them as required.
• Contribute to the attainment of team service standards and specified service metrics.
• Maintain the confidentiality of sensitive documents, records, discussions and other information generated in connection with any business of SFI.
• Perform any other duties assigned by the Management Team of SFI.
• To comply with ALL Sagicor policies and procedures.

KEY DUTIES AND RESPONSIBILITIES

Courier Services

• Transport visitors to the office as required.
• Safely transport staff as well as deliver & collect packages at various locations.
• Assist with onloading & offloading of staff luggage when need arises.
• Adjust travel routes to avoid traffic congestion or road construction.
• Promptly inform the company of any tickets issued against your vehicle whilst undertaking work for the company.
• Ensure your vehicle is always parked in areas which allow parking to avoid penalties. Sagicor Finance Inc will provide you with the parking fees for trips into the city which will require you to park the vehicle while you undertake your duties.
• Report any accidents, injuries and vehicle damage to management within an hour of the incident.
• Any other duties as may be assigned.

QUALIFICATIONS & EXPERIENCE

At least five (5) CXC certificates general proficiency including English Language and Mathematics. Previous experience in a similar position will be an asset.