Area Manager

Step into a high-impact leadership role where you’ll own the performance of a multi-store region across QLD South - driving results, building capability, and shaping the customer experience across every store.

Ready to take ownership of a high-performing retail region and make your mark?

As our Area Manager you’ll lead the performance, people and customer experience across a diverse store network spanning Queensland South.

Reporting to the Regional Manager, you’ll be at the heart of delivering results - driving sales, lifting capability, and embedding a high-performance culture across your region. With a mix of metro and regional stores, this role offers real breadth, autonomy, and impact.

This is a hands-on role for a leader who thrives in fast-paced environments, loves developing people, and knows how to turn strategy into results on the ground.

What you’ll be responsible for

Driving Performance

• Lead and deliver on sales and profitability across your region
• Identify opportunities to lift performance and drive growth
• Partner with Store Managers to maximise results store by store

Leading High-Performing Teams

• Coach, develop and elevate Store Managers and their teams
• Build leadership capability and succession across the region
• Drive accountability, engagement and a strong team culture

Operational Excellence

• Ensure consistency in how stores operate day to day
• Lift standards across inventory, processes and compliance
• Continuously improve how we work

Customer Experience

• Deliver a consistent, high-quality experience across every store
• Act on customer feedback and resolve issues quickly
• Keep the customer front of mind in every decision

Services & Growth

• Drive performance across in-store services including car seat installations, appointments, hire & cleaning
• Focus on key metrics like conversion, utilisation, revenue and customer satisfaction

Commercial & Financial Leadership

• Own your regional budget and financial outcomes
• Use data and insights to make smart, commercial decisions

About You

• Experienced multi-site retail leader (5+ years), ideally across complex regions
• Commercially driven, with a track record of delivering results
• Hands-on leader who builds capability and drives accountability
• Passionate about customer experience and team development
• Strong financial and operational capability
• Confident communicator who can influence at all levels
• Agile, solutions-focused and comfortable balancing competing priorities
• Safety and compliance focused
• Full driver’s license and comfortable with regular travel across QLD South

Why Join Us

• Own your region: Real autonomy and impact
• Growth: We’re expanding - and when we grow, you grow
• Development: Clear pathways and leadership support
• Company Car
• Generous team & family discounts
• Paid parental leave
• Short-term incentive program
• Employee Assistance Program
• Novated leasing options
• Meaningful community and charity partnerships

PLEASE NOTE

• All applicants must have a valid driving license and full Australian working rights.
• Successful candidates will be required to complete a National Police Check.

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