Squad Lead Management Assurance

You’re only human.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

The Opportunity

As a Squad Lead Management Assurance joining Medibank, you will play a key role leading how we manage risk across the Customer Group, helping teams make confident, well-informed decisions.

This Senior Leadership role leads and develops a team of trusted Management Assurance advisors, partnering with leaders across the Customer Group to identify, assess and manage risk, while fostering a strong and proactive risk culture.

This is a 12-month opportunity

Your impact

• Partner with senior leaders to identify, assess and manage operational and compliance risks across the Customer Group

• Lead and coach a team of Management Assurance advisors to ensure controls, processes and risk practices are effective and embedded

• Provide clear, practical advice on risk treatment, business initiatives and strategic projects

• Work collaboratively with 2nd line Risk and Compliance functions and positively contribute to ongoing enhancement of the three lines of defence model and support the ongoing maturity of Medibank’s risk management practices and culture

• Conduct risk workshops and assessments on new risks, business initiatives and projects.

• Advise risk owners on selecting the most appropriate risk treatment

• Lead cultural and behavioural change and implement change initiatives as required

• Oversee risk reporting, governance forums and the Divisional Risk Committee, ensuring insight is clear and actionable

• Support a positive risk culture by driving continuous improvement, change initiatives and best practice across the group

Key skills / strengths

We’re looking for someone who brings a mix of leadership, curiosity and strong judgement. You might come from different industries or backgrounds, but you’ll likely bring:

• Strong experience in risk management, assurance or compliance, ideally in complex or regulated environments

• Experience leading teams and building capability in others

• Extensive experience designing and implementing risk management systems

• Ability to simplify complex information and communicate it clearly to a range of audiences

• Lead cultural and behavioural change and implement change initiatives as required

• Ability to derive new ideas and use abstract thinking to drive forward Risk Management.

• Confidence to influence and challenge senior stakeholders in a constructive way

• A collaborative mindset with the ability to build trusted relationships across teams

• Strategic thinking, with the ability to balance risk, customer outcomes and business goals

Why this role is different

At Medibank, risk isn’t just about processes — it’s about helping our teams deliver better outcomes for customers. In this role, you’ll have the opportunity to shape how risk is understood and managed across the Customer Group, while partnering with leaders to enable growth in a safe and sustainable way.

Imagine working with us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us ***email_hidden*** or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work