Payroll Business Partner

Payroll Business Partner ( Job Number: 260000NV )

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

As RACQ’s Payroll Business Partner, you'll own the end-to-end payroll function, ensuring our people are paid accurately, on time, every time. You'll be the go-to expert for payroll advice, compliance, and continuous improvement, partnering with leaders and key stakeholders to deliver an exceptional employee experience.

• Manage accurate and timely fortnightly and monthly payroll processing.
• Provide expert advice on payroll legislation, Enterprise Agreements, and employee entitlements.
• Resolve complex payroll queries and issues with a customer-focused, risk-aware approach.
• Partner with HR, Finance, and external agencies to ensure compliance and reporting obligations are met.
• Support audits, reporting, year-end activities, and payroll-related projects.
• Drive process and system improvements to enhance efficiency and employee experience.
• 12-month Fixed Term Contract About you: You are an experienced payroll professional who builds strong relationships and delivers exceptional service. Curious and solutions-focused, you enjoy partnering with stakeholders, improving processes, and providing practical payroll advice. Highly organised and detail-oriented, you thrive in a fast-paced environment while ensuring accuracy and compliance.
• 5–7 years’ payroll experience with a qualification in Business, Finance, Payroll, or a related field.
• Proven expertise delivering accurate end-to-end payroll and interpreting complex Enterprise Agreements and policies.
• Strong knowledge of payroll legislation, leave entitlements, PAYG, superannuation, payroll tax, salary packaging, and deductions.
• Advanced Excel skills with the ability to analyse data, solve problems, and manage complex payroll matters.
• Excellent communication skills with a collaborative approach and the confidence to support and mentor others.
• Highly organised, detail-focused, and trusted to manage confidential information.
• Experience with Chris21 (Frontier Software) will be highly regarded. Why join RACQ? RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at https://www.racq.com.au/about-us

Why you’ll love working at RACQ

At RACQ, we support your work, wellbeing and career through benefits that matter.

• Free RACQ roadside assistance from day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
• Exclusive employee discounts Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.
• Wellbeing that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.
• Flexibility that works for real life Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both.

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

Ready to apply to do good stuff daily?

Successful candidates will be asked to complete background checks to progress their application.

Adjustments & Support

We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to ***email_hidden*** for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process

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Work Locations

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113