Member Benefits Program Manager
RAC WA
With over 1.3 million members, RAC is one of WA’s most iconic and trusted organisations. We are a purpose-led member organisation, committed to delivering greater value for our members and being the driving force for a better WA.
We are looking for a commercially driven
Member Benefits Program Manager to grow and evolve RAC’s member benefits ecosystem by building partnerships that deliver meaningful, everyday value to our members.
Your Impact
This is a unique opportunity to own and grow a high-profile member program. You’ll develop new partnerships while strengthening and optimising an established network of program partners.
You’ll play a key role in:
- Expanding RAC’s member offering through new member benefits partner acquisition
- Strengthening relationships with existing partners to improve value, performance, and engagement
- Identifying opportunities to help members save on everyday household spend through relevant and compelling offers
What you’ll do
- Identify, pitch and secure new commercial partnerships that enhance RAC’s member benefits program
- Build and manage a pipeline of prospective partners across key household and lifestyle categories
- Develop compelling value propositions and lead negotiations to successful outcomes
- Manage and grow an existing portfolio of partners, ensuring strong relationships and commercial performance
- Oversee partner onboarding, contract management, and ongoing performance tracking
- Monitor program performance, member engagement and financial outcomes, identifying opportunities for growth and improvement
- Collaborate across RAC to align partner initiatives with broader business and member strategies
What are we looking for in you?
- Proven experience in business development, partnerships or B2B sales, with a track record of winning and growing commercial relationships
- Strong ability to engage, influence and present to senior external stakeholders
- Experience managing ongoing commercial relationships, contracts and performance outcomes
- Commercial acumen, with the ability to balance growth, member value and partner outcomes
- A pragmatic, hands-on approach. You should be comfortable operating across both external engagement and internal delivery
- Experience working across consumer-facing categories or ecosystems is highly regarded
Experience in loyalty, rewards, and / or membership-based programs will be advantageous.
What can we offer you?
- A workplace culture where our people feel valued, respected and empowered
- Work in flexible ways that meet work/life commitments and support wellbeing
- Be part of a purpose led organisation that gives back to the WA community
- An environment that values ongoing career development
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
- Opportunities for community engagement and corporate volunteering
To apply for this exciting opportunity, please submit your CV to showcase your skills and experience.
Applications Close 15/07/2026
We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
