Product Coordinator

About Health Partners

We’ve been on South Australia’s side and have been for 85 years now. Our mission has been to bring about a better state of health by making it easier for South Australians to access the health care and support they need, while finding new ways to give back to the communities we call home. No matter where or how we grow, our focus will always be helping locals live in a better state of health.

We provide cover to over 95,000 people, so we know that health and wellbeing looks different for everyone. We’re proud to be a not-for-profit - and prouder still to be guided by doing what’s right for our members, our people, and the broader community too. We’ve got our members’ backs.....and teeth... and ...eyes in the moments that matter.

We are now seeking a Product Coordinator to join our Operations team up to 4 days per week – with work days negotiable!

About The Role

Reporting to and working closely with the Product Manager, the Product Coordinator will deliver a multi-faceted role in supporting product changes and developments for our Private Health Insurance products.

This is an excellent opportunity to broaden your knowledge and skillset in product, or to kickstart an exciting career in product management!

Key Responsibilities

• Conducting market research and data analysis activities to support the delivery of Health Partner’s product strategy.
• Assisting with product change recommendations including analysis and approval processes.
• Providing end to end support across product related projects.
• Identifying and implementing opportunities for continuous improvement for product related processes.
• Reviewing and providing feedback on public facing materials.
• Collaborating with other departments and building strong internal working relationships to support strategic objectives.
• Reviewing and maintaining accuracy of documents, information and systems used in the delivery of Health Partner’s products and services.

About You

To be successful in the role, you’ll bring not only strong technical skills but also a customer-centric mindset, always striving to deliver a better experience for our members and long-term business success. You will have:

• Previous experience in a health insurance or general insurance industry is desirable, but not essential
• Strong attention to detail and accuracy in documentation and data analysis
• Proficiency in Microsoft Office suite, particularly Excel, Word and PowerPoint
• Excellent communication skills, both written and verbal, and the ability to collaborate effectively with internal and external stakeholders
• A forward-thinking approach, you’re able to consider how changes may impact customers, processes and systems in the future

What’s on offer?

• A generous allowance on your private health insurance premium
• Access to internal and external learning
• Volunteer days to work with our partner charities
• Access to our Employee Assistance Program for you and your family
• Access to wellbeing programs

You must be an Australian citizen or permanent resident at the time of submitting your application, be able to provide two recent referees and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement.

Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things The Right Way.

Visit Health Partners - Careers to find out more about life at Health Partners

Applications will be screened as they are received.

Health Partners appreciates the time and effort it takes to prepare and submit your application with us which is why we are a Circle Back Initiative employer and are committed to reviewing and responding to every candidate.

If this role isn’t quite right for you but you recognise how your skills, experience and energy can become part of our next success, check out our website for all current vacancies and where you can also register for our talent pool.