Executive Team Assistant - Boutique Law Firm

The person who keeps everything running smoothly.

Some people thrive on bringing order to complexity.

They’re the person who notices the little things everyone else misses. They anticipate problems before they happen. They enjoy juggling multiple priorities, keeping clients informed, supporting a busy team and making sure nothing falls through the cracks.

When everyone else is busy, they’re calm.

When something unexpected happens, they adapt.

When a task needs doing, they simply get on with it.

If this sounds like you, we’d love to meet you.

Resolve Estate Law is looking for an exceptional Executive Team Assistant to become the operational heartbeat of our boutique Succession Law practice.

About Resolve Estate Law

Resolve Estate Law is an award-winning boutique law firm based in Auchenflower, Brisbane, specialising exclusively in estate administration and estate dispute resolution with a growing guardianship and administration practice.

Our work is different.

We help people through one of the most difficult times of their lives. Families come to us when they’ve lost someone they love, or when relationships have broken down following a death. They need expert legal advice, but they also need compassion, respect and reassurance.

To empower people along innovative pathways to future freedom.

Everything we do is guided by our values of Compassion, Respect, Specialist Knowledge and Experience, Legacy, Innovation and Wellbeing.

We’re a small team, but we think big. We value collaboration over hierarchy, continuous improvement over “the way we’ve always done it”, and genuinely caring for our clients and one another.

About the role

This isn’t a traditional legal assistant role.

You’ll work closely with our Principal and legal team to ensure our clients receive an exceptional experience from their very first enquiry through to the successful completion of their matter.

You’ll be trusted with significant responsibility and become the person who quietly keeps the practice running smoothly behind the scenes.

No two days are the same - and that’s exactly how you like it.

Your responsibilities will include:

• Managing initial client enquiries with warmth, professionalism and empathy.
• Scheduling initial consultations and coordinating lawyer diaries.
• Managing our client onboarding process, including client care packs and draft retainer documentation.
• Supporting our lawyers and paralegals by coordinating workflow, preparing matter reports and following up action items.
• Managing our client care program to ensure every client feels informed and supported throughout their matter.
• Preparing invoices, monitoring scope changes and assisting with updated client agreements.
• Monitoring trust retainers and assisting with end-of-matter processes, including file closure, archiving and client appreciation gifts.
• Managing the Principal’s diary and email.
• Coordinating with our external consultants who manage our Collaborative Practice education programs and firm marketing initiatives.
• Looking for opportunities to improve systems, processes and efficiencies across the firm.
• Above all else, you’ll help ensure that nothing falls through the cracks.

Who we're looking for

Experience is important - but attitude is everything.

We’re looking for someone who is naturally organised, proactive and takes genuine pride in helping others succeed.

You’ll probably recognise yourself in many of these qualities:

• You communicate exceptionally well, both verbally and in writing.
• You’re highly organised and comfortable managing multiple priorities at once.
• You anticipate what needs doing rather than waiting to be asked.
• You take ownership of your work and follow tasks through to completion.
• You remain calm and practical under pressure.
• You’re warm, compassionate and genuinely enjoy helping people.
• You’re trustworthy and understand the importance of confidentiality and discretion.
• You’re comfortable receiving and giving constructive feedback.
• You’re humble, helpful, down-to-earth and enjoy contributing to a supportive team culture.
• You have a great sense of humour and don’t take yourself too seriously.
• You enjoy working in a boutique firm where everyone knows one another and every team member's contribution makes a real difference.
• You enjoy improving systems and finding smarter ways of working.
• You believe exceptional client service is everyone's responsibility and are happy to help wherever needed.
• You enjoy variety and thrive in a fast-paced environment.
• You are used to working in a relaxed open-plan environment.
• You enjoy working predominantly in the office as part of a collaborative team.

Experience we'd love

You’ll likely have experience in one or more of the following:

• Executive Assistant
• Practice Manager
• Legal Secretary
• Client Services Coordinator
• Office Manager
• Professional Services Administration

Experience in a law firm or another professional services environment will be highly regarded, but it’s not essential.

If you’ve built a reputation as the person who keeps a busy office running smoothly, we’d love to hear from you.

Experience with Microsoft 365, Outlook, Smokeball, Xero, Zoom, and Calendly will be an advantage. (If you’ve used Monday.com - or are excited to learn - it’ll be a bonus.)

That said, we're far more interested in finding the right person than the perfect CV. If you're excited by this opportunity but don't meet every criterion, we'd still encourage you to apply.

Why join Resolve Estate Law?

We know talented people have choices.

Here’s what you can expect when you join us:

• A compressed four-day work week (Tuesday to Friday)-because life is too short for Mondayitis!
• Meaningful work that genuinely makes a difference to families during difficult times.
• A supportive, collaborative team that enjoys working (and having fun) together.
• A boutique practice where your ideas are welcomed and your contribution is noticed.
• Opportunities to grow as the firm continues to evolve.
• A workplace that values wellbeing, respect and continuous improvement.
• A Principal who values initiative, trusts her team and wants people to succeed.

Ready to join us?

If you’re looking for more than “just another administration job” and want to become an integral part of a purpose-driven specialist law firm, we’d love to hear from you.

Please submit your CV together with a cover letter to Zinta Harris at ***email_hidden*** telling us why this role interests you and what you believe you’ll bring to the Resolve Estate Law team.

Salary: $75,000-$85,000 plus superannuation (depending on experience).

At Resolve Estate Law, we’re building a team of exceptional people who care deeply about their work, their colleagues and the clients they serve.

If that sounds like the kind of workplace you’ve been looking for, please reach out.

Applications close: Friday 17 July 2026