Commercial & Residential Manager Sales & Leasing

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About the Role

We are seeking a Commercial & Residential Manager Sales & Leasing, Location – Blackburn, VIC or Redfern, NSW for a Permanent Full-Time opportunity.

Purpose of the Role

This role plays a critical part in ensuring TSA’s residential and commercial property portfolio delivers strong commercial performance while actively supporting the organisation’s mission objectives, both social and spiritual. Leading a high-performing team, you will drive sales and leasing activities across a diverse national portfolio, ensuring the provision of suitable, compliant, and cost-effective accommodation that meets the needs of internal customers and personnel.

Key Roles and Responsibilities

Beyond day-to-day portfolio management, this role influences strategic property outcomes through robust financial analysis, market intelligence, sound governance, and informed decision-making. It offers the opportunity to shape long-term property strategy, optimise asset performance, and contribute to initiatives that create lasting value for the organisation and the communities it serves.

Responsibilities include

Leadership and Delivery

• Provide strategic and people‑centred leadership to ensure strong team performance, capability development, and consistent excellence in service delivery standards.
• Drive the successful delivery of complex property transactions by contributing and supporting the team to achieve outcomes that deliver sound commercial and missional outcomes
• Contribute to and support the delivery of the organisation’s long‑term property strategy
• Deliver commercially optimised residential and commercial sales and leasing outcomes by meeting annual occupancy, revenue, and cost‑management targets across the national portfolio.

Compliance

• Ensure timely provision of suitable, compliant, and cost‑effective housing for internal customers and personnel, aligned with approved budgets and business plan requirements.
• Lead the preparation, review, and endorsement of residential and commercial business cases to support informed investment decisions and maximise asset value.

Market Intelligence and reporting

• Oversee national governance, compliance, and process frameworks, ensuring all sales and leasing activities adhere to relevant legislation, policy, and internal controls.
• Provide high‑quality market intelligence and valuation insights to inform strategic asset planning and optimise portfolio utilisation.
• Maintain the accuracy and integrity of the national property database, ensuring reliable reporting for finance, IT, and executive decision‑making.

Skills Required

• Significant senior leadership experience managing a large‑scale national residential property portfolio.
• Proven success delivering strong commercial, financial, and operational outcomes across sales, acquisitions, leasing, and development projects.
• Deep understanding of residential and commercial property legislation across multiple states and territories.
• Experience leading project sales programs, including marketing, advertising, and customer engagement.
• Demonstrated ability to develop and execute property strategies that maximise asset performance and support organisational objectives.

Desirable Skills

• Real Estate Agent’s licence (desirable).
• Tertiary qualifications in Property, Property Management, or a related business discipline (post‑graduate qualifications highly regarded).

Requirements of the role

• A National Criminal History Check is required
• A current Drivers licence

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
• Flexible working conditions
• Health, fitness and financial discounts / benefits
• Paid parental leave - 12 weeks
• Up to 8 weeks leave per year through our purchase leave scheme
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
• Purpose driven career which has positive social and sustainable outcomes
• Employee Assistance Program - Independent confidential counselling service;
• Opportunity for career development.
• An inclusive culture of dedicated, passionate and professional team members
• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration