National Business Manager - Harvey Norman

At the Electrolux Group, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About The Role

This is a pivotal leadership role responsible for accelerating Electrolux’s growth within the Harvey Norman channel. You will drive the development and execution of a high-impact channel strategy, shaping joint business plans and delivering sustainable commercial success with full end-to-end Profit & Loss accountability.

As the senior relationship owner, you will cultivate and strengthen partnerships across Harvey Norman’s Head Office and State franchisee network, positioning Electrolux as a trusted and strategic partner. You will lead, inspire, and develop a team of Key Account Managers (KAMs), empowering them to execute category growth strategies and deliver outstanding performance across their portfolios.

Success in this role will require a deep understanding of the market, strong commercial acumen, and the agility to navigate an evolving retail landscape.

You will leverage insights, identify opportunities, and drive innovative initiatives that deliver exceptional results for both Electrolux and Harvey Norman.

Internally, you will be a key cross-functional leader, partnering closely with Sales, Marketing, Supply Chain, Finance, and Product teams to align business priorities and bring the Harvey Norman go-to-market strategy to life. Through collaboration, influence, and strategic leadership, you will play a critical role in shaping Electrolux’s continued success within one of its most important retail partnerships.

What You’ll Do

• Responsibility for the delivery of the annual joint business plan and go-to-market strategy with the Harvey Norman Group.
• Ownership and optimization of the forecasting process.
• Oversight of pricing and trade spend frameworks & aligned executional programs.
• Ownership for the category range review process within HN to deliver innovation, distribution and NRM targets.
• Execution of strategic customer objectives via strong planning and effective communication within both the customer and our national field teams.
• Working closely with Finance, Marketing, Product Line and Demand Planning functions to ensure a strong connection with the market & other relevant trends, alignment on Marketing & Product plans and analysing performance & market intelligence to maximise results.

You will lead and coach your KAMs to drive;

• Execution of product core range programs and merchandising standards.
• Planning, execution and post campaign analysis of promotional activations.
• Planning and execution of HN floor staff programs, ensuring effective training and advocacy of our brands.
• Management of state and national QBR’s to ensure effective performance management through an agile and effective go-to-market strategy.
• Effective management of trading terms and reconciliation of payments for customer incentives and rebates.
• Analysis of all available data to identify business opportunities, risks and issues.

Who You Are

• An experienced National Business Manager with a proven track record of driving commercial success and strategic growth across national accounts.
• Understanding of & experience working with Whitegoods, Browngoods or small consumer durables would be advantageous, however not essential.
• Proven capabilities in delivering strong commercial outcomes whilst effectively leading and managing a team.
• A confident and empathetic leader and coach, skilled in developing high-performing teams and fostering a culture of accountability, collaboration, and continuous improvement.
• Strong commercial acumen with a clear understanding of business models, key stakeholder dynamics, and the ability to influence cross-functional teams and external retail partners.
• Technically proficient in Excel, Power BI, SAP, or other analytical tools, with the ability to translate data into actionable insights and strategic recommendations.

Core Competencies

• Agile - You work with urgency, analysing and adapting to different situations, quickly understanding changes and reacting confidently and decisively.
• Analytical and Numerate - You can balance commercial considerations without compromising on quality, evaluating the data to inform decision-making and continuous improvement.
• Collaborative - You build trust, good working relationships and communicate effectively with your customer, and cross functional colleagues.
• Expert - You not only know your area of expertise, you’re passionate about it and how it can enable and support people to work better and achieve more.
• Growth - You love to explore new ideas and drive continuous improvement, not only to do your best work but to develop your capabilities and acquire new skills.
• Leader - You have a vision and a purpose, and you can inspire and influence others to not only share it, but apply their abilities to achieving it
• Self-motivated - You are driven to succeed and focused on leading your team to achieve.
• A strategic thinker - You can join the dots to take us from where we are to where we want to be, mapping the clear routes and strategies essential to achieving our goals.

Why work for Electrolux?

Step into a career with a Global Leader in Home Appliances, where innovation meets purpose, and people are at the heart of everything we do.

• Take advantage of exclusive discounts on our products for you, your family, and friends.
• We offer secure onsite parking, so your day starts and ends with ease.
• Our Mentorship Program connects you with experienced leaders to support your personal and professional development.
• Recharge with CARE Day an additional day off just for you
• Picnic Day in NSW (additional leave at Easter)
• Stay healthy with annual onsite flu shots, skin checks plus access to wellness sessions and webinars to support your physical and mental health.
• Join a workplace that celebrates diversity, equity, and inclusion, backed by our dedicated DEI Committee.
• Be part of a company committed to sustainability, with real action behind our environmental goals.

As part of the Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you!

Find out more on www.electroluxgroup.com