Full Time Online Sales Consultant

We are looking for an experienced full time sales representative to join our online Business Development team. We need someone with experience building instant rapport with customers both over-the-phone and online and convert their enquiries into an in-person appointment with our showroom sales consultants.

The role requires someone capable of significant learning of products and stock on offer, attention to detail, disciplined administration, a curious mind and a helpful, team-based approach.

What you need to succeed....

• Able to work 8:30-5:30 for 10 days in a fortnight on a rotating roster, including Sundays 10-5:30pm.
• Polished & professional communication skills - both verbal and written
• Proven ability to build rapport and create engagement with customers over-the-phone and online.
• Personal drive to meet KPIs including targets to convert leads into sales appointments
• An interest & ability to learn the models & functionalities of our vehicles, both new and pre-owned.
• At least 2 - 3 years of experience of over-the-phone and online customer service and/or sales
• Strong attention to detail & disciplined administration skills – ability to follow process while building customer rapport
• A keen interest in cars, a curious mind and a desire to help will make this your dream job!
• A proactive, committed and collaborative approach to become a valued member of our successful team.

If you have the experience, drive and communication skills needed to succeed in this role, please apply.

We appreciate the time and effort required in applying to work at our dealership and thank you for your interest. We will contact only those candidates who are shortlisted. Candidates must have FULL TIME working rights in Australia.

WORKING AT PARRAMATTA TOYOTA

Take a look at what it's like to work with us, what we stand for and the opportunities and benefits available to employees.

Toyota Network Training Apprenticeship Program

The TNT (Toyota Network Training) Apprenticeship Program demonstrates our commitment to the development of highly skilled technicians. We work with key TAFE partners around Australia to deliver our Apprenticeships. We are looking for Apprentices who are motivated and have a passion to learn as technology evolves. There are also further training programs and development opportunities for Apprentices to build a career within our Dealership and beyond.

Career Development

We are here to help all employees reach their full potential and build a career and future with us. We will focus on your needs for growth and development, alongside your drive and motivation, and our talent management strategy. We will provide you with the encouragement, opportunities, and all the tools you need to succeed. The rest is up to you!

Employee Benefits

Recognition

Recognition of performance is designed to recognise the great work of our employees. Great performance each and every day improves our company, provides a great customer experience, and the enhances the enjoyment of your work day. Recognition is both formal or informal and recognises both employee behaviour and performance. Both are equally important to us.

Reward for Performance

Our remuneration is developed to compensate and reward great performance. It may be made up of fixed or variable remuneration that is set by legislation or the company.

When rewarding performance, the performance level and behaviours demonstrated by employees that are consistent with Toyota values are those that make up great performance.

Experience Our Products

We want our employees to truly understand the innovation and performance behind the products and services that are at the heart of our business. To give employees the full Toyota experience we offer certain positions a fully maintained company vehicle inclusive of fuel that are changed over periodically as a benefit to their employment.

Our Sales and Marketing team provides Employee’s with insights and information on new products and services as they drop into the market.

Your Health & Wellbeing

We are a people centric business so much of what and how we do what we do has a supportive and caring approach, much like family. We have many health and wellbeing practices to encourage healthy lifestyle choices, for example:

• Smoke & Vape Free Workplace
• Toyota myHealth & Wellbeing Programme

You and your family can access Medibank Private Health Insurance with a range of exclusive offers that provides you with flexibility with Extras and discounts on Insurance, travel, pet, and life covers.

• Voluntary Annual Flu Vaccination
• Uniform polo shirts for some employees & Personal Protective Equipment such as sunblock, caps, goggles and gloves etc.

Towards Work/Life Balance

We understand that life can feel 24 x 7 and we like to say that we are people before we are employees. We try our best to be flexible on balancing your life to our business needs but as we are a service-based organisation, most of our positions are onsite to provide face to face service to our customers and their vehicles.

Our service levels are why we are a top shelf dealership. Our positions are mostly full time, but we try to offer part time and varying start & finish times to provide you with flexibility.

We also provide various leave options when you need time to juggle life, or to rest and recharge. Our Sales teams currently have a 10 day fortnight with 4 RDOs (1 more than industry practice) to provide time with family, friends and important “downtime” and we encourage all