Medical Receptionist

I-MED Radiology Network

Reporting to the Office Supervisor, this role is a full-time position working Monday - Friday between 7:30am-6pm .

Role Overview

As a Medical Receptionist , you will be the first point of contact for our patients.

Your responsibilities will include:

  • Greeting patients warmly and assisting with check-in procedures.
  • Answering emails and phone calls promptly and handling inquiries professionally.
  • Advising patients of preparation prior to relevant scans.
  • Billing procedures – private, Medicare, workers compensation, and DVA.
  • Collaborating with clerical and technical staff, radiologists, and referrers

What we’re looking for

Clear and professional verbal and written communication skills.

Strong organisational abilities to manage appointments and patient flow.

Confidence working across multiple screens and systems.

A strong background in customer service or reception.

What we can offer you

Wellbeing benefits

  • Fitness passport, including full gym access and a range of classes
  • Supportive management that values your well-being
  • Discounted and bulk billed scans and services for you and your family

Learning and development

  • Comprehensive training to help you put your best foot forward in the role
  • Career opportunities across our diverse Network

Workplace Experience

  • Collaborative and inclusive team
  • Free street parking and a quick walk to trains and buses
  • Lots of uniform options to suit your preferences at no cost to you with annual top ups

Compensation

  • Industry-competitive salary and benefits package
  • Annual Remuneration Review

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

How to Apply: Ready to contribute to exceptional patient care?