Peer Workers

Walk alongside people in their recovery journey, helping them build on their strengths, pursue their goals, and create a meaningful future.

Flourish Australia has exciting opportunities for Peer Workers to join our Hervey Bay team.

The positions available are:

• Full-Time (76 hours per fortnight)
• Part-time (60.8 hours per fortnight)
• Working a rotating roster including weekdays, weekends and afternoon shifts
• Working in your local community in Hervey Bay
• Attractive hourly rates equivalent to $38.65-$41.45/hour + Super + Salary Packaging

About the Opportunities

As a Peer Worker, you'll use your lived experience of mental health challenges and recovery to inspire hope, build meaningful connections, and support people to achieve their personal recovery goals.

Working alongside people accessing our services, you'll draw on your lived experience expertise to create trusting relationships built on empathy, mutual understanding, respect, and hope. Through authentic connection, you'll encourage people to recognise their strengths, explore new possibilities, and take positive steps towards living the life they choose.

Day to day activities can vary across our Peer Operated Service and NDIS community access supports. Tasks include developing and facilitating capacity building groups, scheduling one to one peer support appointments to work on individual goals and supporting people in the drop-in centre. NDIS supports are provided in the community to help people work towards their NDIS goals. Successful applicants must be able to commit to a rotating roster Monday-Sunday with shift times from 8:30 - 4:36 and 11:54-20:00.

In this role, you will:

• Effectively and appropriately hold recovery and social citizenship conversations with people who access our services in order to connect with them, support them and build reciprocity, via mutual understanding, trust and shared experience.
• Support people to identify their strengths, goals, and aspirations, while empowering them to lead their own recovery journey.
• Advocate for inclusion and help reduce stigma surrounding mental health challenges.
• Support people to access opportunities, services, education, training, and activities that align with their goals.
• Foster skill development, self-determination, and confidence through coaching, mentoring, and shared learning.
• Work collaboratively with colleagues, families, carers, and community partners to achieve positive outcomes.

This is a rewarding opportunity to use your lived experience to make a genuine difference in the lives of others while contributing to a recovery-oriented and values-driven organisation.

To learn more about becoming a Peer Worker with Flourish Australia, we encourage you to review An Introduction to Peer Work at Flourish Australia, which provides a clear overview of the role. You can also deepen your understanding of our Peer Work model by exploring our Peer Workforce Framework.

The full position description can be found below:

• Peer Worker Position Description

Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.

About You

You are passionate about supporting people on their recovery journey and believe in the value of lived experience. You bring a recovery-oriented mindset, strong interpersonal skills, and a commitment to creating inclusive, person-centred outcomes.

To be successful in this role, you will have:

• A Certificate IV or higher qualification in a relevant field, or a minimum of two years’ full-time experience in the human services sector. Relevant qualifications in the areas of Mental Health, Peer Work, Social Work, Community Services or Psychology.
• Personal lived experience of a mental health challenge and recovery.
• The ability to draw on your lived experience in a safe, respectful, and purposeful way to inspire hope and support others.
• A strong alignment with Flourish Australia’s values and commitment to recovery-oriented practice.
• An understanding of the strengths, challenges, and diverse experiences of people living with mental health challenges.
• Well-developed computer skills, including experience using Microsoft Office and data management systems.
• A current Australian Driver’s Licence.

For further information, please contact Kara Lyons, Manager. E: ***email_hidden*** (please do not email applications).

The Benefits

Flourish Australia recognises and values its people as demonstrated by:

• Level 3 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
• Tax-Free Salary Packaging available up to $15,900 + additional $2,650 for entertainment benefits such as meals and holiday accommodation
• Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
• Family-friendly and flexible working conditions
• Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
• Employee Assistance Program for confidential wellbeing support
• Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive induction program
• Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
• Personal Fleet pricing discounts with our preferred automotive supplier
• Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health challenges in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.