Senior Student Experience Coordinator - Support & Retention

• Fixed-term, Part time contract at 0.6 FTE until 4th of October 2027
• On-campus amenities including a gym, medical centre, and childcare facilities
• A variety of salary packaging options available

Reference: 1640520

About the Role

The Faculty of Business and Law is committed to delivering a positive, inclusive and engaging student experience across all stages of the student lifecycle. Through its centralised Faculty Student Engagement Portfolio, the Faculty supports students from transition and commencement through to progression, success and completion.

As the Senior Student Experience Coordinator – Support and Retention, you will lead and coordinate initiatives that help students successfully transition into university, remain engaged in their studies and access support when they need it. Reporting to the Director, Student Engagement, this role has a strong focus on first-year experience, early-stage progression, retention strategies and support for students identified as at risk. You will work closely with Faculty Schools, professional staff, academic colleagues and other internal and external stakeholders to plan, deliver, monitor and report on student engagement and retention activities that improve outcomes for Faculty of Business and Law students.

Your responsibilities will include

• Implement strategic initiatives, procedures and projects designed to enhance student transition into the Faculty of Business and Law.;
• Effectively communicate the Faculty of Business and Law engagement initiatives and strategies to key stakeholders through presentations, meetings and documentation.
• Maintain highly effective relationships with key Faculty and University staff, Agents, Schools, and alumni in relation to the transition and retention of our students.
• Identify and develop proposals for major projects in consultation with the Director, Student Engagement, focused on the effective management of student support and engagement.
• Ensure that all policies and procedures relevant to the portfolio are regularly reviewed and updated, as necessary, with the opportunity for input from all key stakeholders.
• Undertake research and benchmarking of best practice, nationally and internationally, in relation to matters relevant to student transition, engagement and retention.
• Monitor and analyse student performance using data-driven tools to inform targeted interventions, maintain data integrity, and evaluate the impact of support initiatives.
• Lead course progression and sustainable projects to align to the Faculty Support for Students remit.
• Develop and communicate strategic initiatives and workflows that enhance student success, ensuring alignment with institutional priorities and continuous improvement goals.
• Provide course advising and 1:1 study plan advice to current students to support student progression and informed decision-making.
• Run specific programs that explain and support students transitioning through complex degree structures and progression complexities.
• Facilitate student feedback channels to capture feedback and drive continuous improvements to student experience within the Faculty.
• Initiate and contribute to student experience projects that drive strategic priorities and student success outcomes.
• Undertake other activities which the incumbent might reasonably be expected to do, and which are consistent with the accountabilities and responsibilities as listed above.

Who we are looking for

• Demonstrated high-level analytical and problem-solving skills and the capacity to come up with innovative solutions to problems.
• Demonstrated communication and presentation skills with the ability to engage others and present information clearly and professionally.
• Demonstrated project management skills with the ability to coordinate and implement initiatives to achieve desired outcomes within designated constraints.

Role Requirements

• As this is a fixed-term contract, you will require current work rights in Australia that match the tenure of this role.

• Part-time hours: 22.5 hours per week, with flexible working days of 3 or 4 days (to be discussed in the interview).

• Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction.

• This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.

About Curtin University

Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You

This Fixed Term G07 level role attracts a remuneration of $106,094 - $113,913 Pro-Rata + 17% superannuation.

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/

Join Us!

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:

• Up-to-date Resume
• Cover Letter outlining your interest and demonstrating how your background meets the position 1 – 2 pages max

If you have any queries in relation to this opportunity or the application process, please contact our careers team on ***email_hidden*** or 08 9266 9000 (option 3,1), quoting the reference number. Applications will not be accepted via this email address, and late applications will not be accepted.

Applications close: 9pm (AWST) Sunday 19th of July 2026.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, remove the advert, not to make an appointment, or to appoint by invitation, at any time.